What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Thomas W.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2024
Slack is great for team communication!
Likeliness to Recommend
What differentiates Slack from other similar products?
Biggest thing is how easy it is to use and manage. I was able to set it up in a day and have the team using it the next day.
What is your favorite aspect of this product?
Integrations for document share or automated integration notifications
What do you dislike most about this product?
Cost can be a little high
What recommendations would you give to someone considering this product?
Watch videos and try the free version
Pros
- Performance Enhancing
- Fair
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Suhani G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2024
more functionality and increase productivity
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack provides easy usage and integration with so many third- party services and application which comes in daily use like google drive , github for workflows.
What is your favorite aspect of this product?
With use of Slack , i am able to share files very easily and document as well . Slack with its in- built bots can easily automate our responses and assist with simple queries.
What do you dislike most about this product?
i often experience notification fatigue in slack due to so many messages so that it make difficult for me to focused and increase productivity.
What recommendations would you give to someone considering this product?
Slack with its easy and simple user interface helps us to easily share files among channel or community and provides security to our conversation as well.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Devesh p.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
Super Collab software in company !
Likeliness to Recommend
What differentiates Slack from other similar products?
Ease and comfort of usage from mobile as well as pc makes it different from other Collab software. I have personally used Microsoft teams and slacks but slack is better in terms of ease of use and it's user interface. We used for collaboration of projects and it runs perfectly amazing.. Not only that it's audio and video quality and keeping all data in single place make it stand out.
What is your favorite aspect of this product?
I like how easy to use it is and we could able to manage and store seperate things individually like files and links on seperate folders . Channels can be tagged and marked so it can be easily identified.
What do you dislike most about this product?
I do not dislike it anywhere in my usage time . But when I use it for personal use I think time of saving data can be increased in free versions as well but for business usage it is value for money .
What recommendations would you give to someone considering this product?
I would suggest using slack paid version cause it let us keep data stored which we will required later .
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
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