What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Shahryar F.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2024
East to use and create project groups.
Likeliness to Recommend
What differentiates Slack from other similar products?
I started using Slack back in 2021 when most of my clients were frequently using Slack. It was easy to setup and we can make different channels for different clients on the same workspace
What is your favorite aspect of this product?
Channel Creation and having all clients on one window
What do you dislike most about this product?
Sometimes it becomes difficult for a new user to join a workspace without a pro plan
What recommendations would you give to someone considering this product?
If you are looking to manage your (Project Management System) PMS under one window slack is a good option
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Kartik s.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
it is easy to understand ,and good video sharing
Likeliness to Recommend
What differentiates Slack from other similar products?
It provides user friendly interface and integrates with tools like Google Drive, Trello, GitHub.
What is your favorite aspect of this product?
Slack's ability to seamlessly connect with a wide range of third-party applications and services enhances productivity by allowing users to centralize their workflow
What do you dislike most about this product?
One of the most commonly cited drawbacks of Slack is its notification management. While Slack offers customizable notification settings, the sheer volume of messages in active channels can sometimes be overwhelming.
What recommendations would you give to someone considering this product?
it is a good product to use and to implement for a firm for seamless communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Caring
- Less Generous
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Easy to integrate with jam software
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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