What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Shivani D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Product with great features and bit pricey.
Likeliness to Recommend
What differentiates Slack from other similar products?
Many features such as it allows to schedule messages. Channels can be mute but still if we want we can receive alerts for a particular thread. Tagging a user.
What is your favorite aspect of this product?
Ease of use and making it very user friendly
What do you dislike most about this product?
needs a little learning curve at the beginning.
What recommendations would you give to someone considering this product?
its a bit pricey but very effective tool
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Jay J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Great product with lots of features!!!
Likeliness to Recommend
What differentiates Slack from other similar products?
It is very user friendly and provides great features. Integration with different tools is the key feature
What is your favorite aspect of this product?
Integrating with different tools makes the life easy
What do you dislike most about this product?
feels a little complex at first.
What recommendations would you give to someone considering this product?
can provide more demo or tutorials at the start.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Chiru Kumar R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
The most effective tool for communication.
Likeliness to Recommend
What differentiates Slack from other similar products?
The user interface of the Slack is unbeatable. It has customized themes, and features that makes the application colorful and ease of use. The status of the user can convey a clear message to the other users.
What is your favorite aspect of this product?
Slack's search feature allows users to retrieve relevant past conversations from all channels using specific keywords. Additionally, Slack's seamless integration with third-party applications enables users to connect various apps, after which Slack provides notifications for any updates or changes occurring within those integrated services,
What do you dislike most about this product?
Slack's screenshare feature can be enhanced for the better experience for users. And the history of the calls and meetings can't be tracked in dedicated place in the application.
What recommendations would you give to someone considering this product?
Anyone who wants to communicate within the organization and want to get notified about updates or changes by integrating with multiple third-party applications can be recommended.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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