What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Abdullah V.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
The best tool for modern work communication.
Likeliness to Recommend
What differentiates Slack from other similar products?
The ability to customize notification settings and set reminders for messages and tasks.
What is your favorite aspect of this product?
Every direct message's canvas and huddle feature. Workflows, task lists, and ease of use are all features.
What do you dislike most about this product?
There is a slight learning curve, but it is tolerable because some of the features are difficult to delete or comprehend.
What recommendations would you give to someone considering this product?
Slack is so easy to use and it's very intuitive. good choice.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Jose E.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Easy to use
Likeliness to Recommend
What differentiates Slack from other similar products?
It allows teams to create dedicated channels for specific projects, topics, or teams.
What is your favorite aspect of this product?
Screen sharing is the best feature
What do you dislike most about this product?
N/A.......
What recommendations would you give to someone considering this product?
Navigate trhougjt the app and use it on all devices you neede it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
April D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
fantastic product!
Likeliness to Recommend
What differentiates Slack from other similar products?
user friendly compared to teams
What is your favorite aspect of this product?
can be added to different companies slacks
What do you dislike most about this product?
not applicable
What recommendations would you give to someone considering this product?
ease of use, can add multiple platforms
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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