What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Brooke B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Easy to use, best in class
Likeliness to Recommend
What differentiates Slack from other similar products?
So easy to use, great for private and public channels
What is your favorite aspect of this product?
Ability to customize emojis, time out messages, create channels easily, and integrate with other productivity products
What do you dislike most about this product?
Hard to think of one here...perhaps the fact that if you are invited to join a private workspace, you can't start group chats (can only communicate in chats 1:1 or those that you're invited to)
What recommendations would you give to someone considering this product?
Encourage employees to set clear working hours and shut off notifications, otherwise it can be quite overwhelming
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Valentina D.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
A Great Collaboration Software For Business
Likeliness to Recommend
What differentiates Slack from other similar products?
For collaboration and communication, Slack has it all and comes at a manageable cost.
What is your favorite aspect of this product?
I like the ease of communication with Slack. It is manageable when it comes to employees collaboration Handles management well.
What do you dislike most about this product?
All features of Slack works magic. Nothing really to hate about this product.
What recommendations would you give to someone considering this product?
I'm recommending Slack without a doubt. All it's features are capable
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Joshua A.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Fostering Seamless Team Collaboration with Slack.
Likeliness to Recommend
What differentiates Slack from other similar products?
Ability to create digital workspace for teams.Powerful search functionality.Integration capability with almost all existing tools.Offers 24/7 customer support.Intuitive and user-friendly interface that makes it simple to use and navigate.
What is your favorite aspect of this product?
Slack enhances seamless team communication and collaboration.Ability to send and receive direct messages.Ability to create team channels.Slack keeps teams conversation organized and secure.Ease of files sharing.
What do you dislike most about this product?
I wish Slack had a video conferencing feature.
What recommendations would you give to someone considering this product?
To enhance real-time team communication and collaboration Slack is best platform to have.Again, Slack is a convenient platform that enables seamless instant messaging.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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