What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Shivam S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Easy to use for beginners like me
Likeliness to Recommend
What differentiates Slack from other similar products?
Its real-time communication feature
What is your favorite aspect of this product?
Its fast speed of messaging
What do you dislike most about this product?
Its genuine cost, this product price should be high according to me.
What recommendations would you give to someone considering this product?
Use gently and with care if you are a beginner
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Saurabh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
Fantastic product
Likeliness to Recommend
What differentiates Slack from other similar products?
Features and compatibility with other products in market
What is your favorite aspect of this product?
Collaboration
What do you dislike most about this product?
GUi is little raw
What recommendations would you give to someone considering this product?
Its great product for team collaboration
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Ashish G.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Excellent Product for massaging and communication
Likeliness to Recommend
What differentiates Slack from other similar products?
Not sure about other product .but its very easy in user and excellent support and easy management .
What is your favorite aspect of this product?
Creating multiple Chanell, Clear and super voice call quality ,, very easy to integrate with applications, screen sharing is super
What do you dislike most about this product?
Nothing except some time slowness
What recommendations would you give to someone considering this product?
A complete massaging solution, easy in integration ,almost all business need can be full filled
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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