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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Apr 2023
Easy to set up, cross-platform, fantastic
Likeliness to Recommend
Pros
- Transparent
- Helps Innovate
- Continually Improving Product
- Efficient Service
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Naveed H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Best tool for team conversations
Likeliness to Recommend
What differentiates Slack from other similar products?
Its a great product the file sharing thing is best as compare to others.
What is your favorite aspect of this product?
It provide facility to share documents and other files while real time team conversation can integrate slack with other tools like google drive and many more other that's great thing. The user interface is very good and also we can customize it according to our own will.
What do you dislike most about this product?
when we have lot of messages daily it is very difficult to find some old messages. The security of slack not unto the mark It have some security issues.it is bit expensive.
What recommendations would you give to someone considering this product?
We use this tool for our team meetings we feel very comfortable with this because we can share data with each other during real time conversation.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Andes A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2023
" Robust and Encrypt Business Meeting Channel"
Likeliness to Recommend
What differentiates Slack from other similar products?
• Simplicity in usability and multi-linguigal/device SSO WYSIWYG open-source scalable. • Facilitation of free online internal departmental meeting. • Provision of qualified full HD VCs, BIM( IRC-style featured)
What is your favorite aspect of this product?
Capability to connect all in target regardless geographical location. Maximum team contribution.
What do you dislike most about this product?
Since we implemented Slack, nothing we can complain at all.
What recommendations would you give to someone considering this product?
I would just advise all to implement it for personal and business communication purposes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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