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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
shreekeerti s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Slack a professional software
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy to use and learn, alongside making video calls and schedule meetings easily
What is your favorite aspect of this product?
Variety of features and option to enhance communication
What do you dislike most about this product?
It's brilliant, nothing to dislike about it
What recommendations would you give to someone considering this product?
Would highly recommend to anyone to use it, it's functionality is super great
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nirmesh S.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2023
A better collaboration and integration platform
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack has a better user interface and experience, much better Integrations with 3rd party apps, and chatbot support
What is your favorite aspect of this product?
Integration with Hubspot and CRMs Different Channel creation for individual departments Easy communication; Video/Audio and screen share with colleagues
What do you dislike most about this product?
Lag is noticed sometimes and its high battery consumption
What recommendations would you give to someone considering this product?
Slack is essentially one of the most frequently used apps for us to communicate within the team, the responses are quick and avoid the long mail loops easily. It is really efficient when working as a part of a close-knit team and where people don't mind a direct message. However, it might get trickier when the communication is too frequent and communicating with multiple people and the priority for messages has to be decided.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Sumit V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
As an user i like slack a lot, its huddle is nice
Likeliness to Recommend
What differentiates Slack from other similar products?
It is very easy to connect with team mates, start huddle anytime share screen and work together. It is very light weight also consumes very low memory
What is your favorite aspect of this product?
I like the user interface of slack a lot
What do you dislike most about this product?
Sometimes audio settings are not accessible during a huddle.
What recommendations would you give to someone considering this product?
Very useful tool for connecting with team and work efficiently
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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