What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
raquel l.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
easy to use, with excellent adaptations that will
Likeliness to Recommend
What differentiates Slack from other similar products?
I doubt other products have what slack offers
What is your favorite aspect of this product?
Absolutely everything. But what I like the most is that it has the integrated productivity apps and screen recordings that can be done in video slack
What do you dislike most about this product?
honestly nothing
What recommendations would you give to someone considering this product?
just do it. It will be the best investment for your company and its productivity
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maja B.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Aug 2023
Best messaging tool out there
Likeliness to Recommend
What differentiates Slack from other similar products?
It has everyhting you need, great tool
What is your favorite aspect of this product?
Very intuitive and great usability
What do you dislike most about this product?
sometimes you have too many notifications
What recommendations would you give to someone considering this product?
Definitely buy it - wont regret it
Please tell us why you think this review should be flagged.
Spandana M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Awesome product..Ease of interaction is very great
Likeliness to Recommend
What differentiates Slack from other similar products?
Ease of use...ability to look into the chat history
What is your favorite aspect of this product?
Look and feel of the user interface
What do you dislike most about this product?
Nothing ..I love the product
What recommendations would you give to someone considering this product?
Go for it you will love it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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