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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
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Thomas P.
- Role: C-Level
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2023
Chat Functionality for your Company at it's Best!
Likeliness to Recommend
What differentiates Slack from other similar products?
The functionality is supurb compairs to compeditors suc as google chat
What is your favorite aspect of this product?
The Chat, Video, and whiteboard intergrations
What do you dislike most about this product?
takes IT to set it up. Not all that user friendly upon implimentation, but once done, tuper simple to operate and navigate
What recommendations would you give to someone considering this product?
Way better then Google Chat.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Willis P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Easy to use, amazing integrability
Likeliness to Recommend
What differentiates Slack from other similar products?
Very easy to integrate with their parties and corporate tools
What is your favorite aspect of this product?
Versatility on the feature sets provided by the tool and how easy is the integration with their parties
What do you dislike most about this product?
Has experienced single sign-on issues in the past for the previous version. Not a major problem
What recommendations would you give to someone considering this product?
To extend the collaboration through this tool from business units as well, because it can potentiate the communication between technical and non technical actors in a project.
Pros
- Inspires Innovation
- Client Friendly Policies
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2023
Great productivity tool!
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Saves Time
- Enables Productivity
Please tell us why you think this review should be flagged.
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