What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSlack Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Slack.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Azhar C.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Superb Collaboration Tool - In a class of its own
Likeliness to Recommend
What differentiates Slack from other similar products?
It is so easy to use and so simple to configure. Brilliant user interface makes familiarisation easier and helps with workflows and greater enhanced productivity.
What is your favorite aspect of this product?
Ease of use, simple to transition from different screens, versatility, transparency and quick to gain new understanding and familiarisation of the product.
What do you dislike most about this product?
Lots of events/incidents can easily proliferate into many area and this can lead to a sprawl and disorganisation of these elements.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
beth p.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Work discord!
Likeliness to Recommend
What differentiates Slack from other similar products?
the intuitiveness of the system
What is your favorite aspect of this product?
the both private and group chat functions, so you can take to all relevant people about a project
What do you dislike most about this product?
nothing all around good, no large faults
What recommendations would you give to someone considering this product?
go for it
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Nneka I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Easy to implement slack
Likeliness to Recommend
What differentiates Slack from other similar products?
It's user friendly
What is your favorite aspect of this product?
Settings and options
What do you dislike most about this product?
I hate how I struggle with using the video share and audio
What recommendations would you give to someone considering this product?
I will highly recommend slack
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.