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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
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Oshin L.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2023
Great tool at a great price
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is pretty easy to onboard with.
What is your favorite aspect of this product?
The speed and ease of use. Mobile app is great too
What do you dislike most about this product?
Skepticism around security
What recommendations would you give to someone considering this product?
Great pricing for startups
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sasi P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Very easy and productive communications tool
Likeliness to Recommend
What differentiates Slack from other similar products?
Its channel-based organization, threaded conversations, and real-time messaging capabilities enable seamless information sharing and task coordination.
What is your favorite aspect of this product?
I like slack's integrations with various third-party tools and services, including project management platforms, CRM systems, email clients, and productivity apps
What do you dislike most about this product?
Slack's offline mode is limited and does not provide full access to all features, making it less useful for situations where internet connectivity is unreliable.
What recommendations would you give to someone considering this product?
Adapt the platform and guidelines as your team's needs evolve, ensuring that Slack remains a valuable tool for enhancing productivity and teamwork.
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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Halis Burhan Ç.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2023
Amazing Grouping Mechanism
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is second to none in terms having most efficient grouping mechanism
What is your favorite aspect of this product?
This tool magically or naturally turns instant communication into a more formal tone.
What do you dislike most about this product?
I suppose it's getting much more pricier than it was.
What recommendations would you give to someone considering this product?
I'd definitely recommend everyone to try out this tool because it's simply amazing.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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