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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Mika Y.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2023
Instant Messaging is great
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is one of popular instant messaging platforms. I have used Slack as the main communication tool in several companies. It's easy to use, and helpful for remote workers.
What is your favorite aspect of this product?
The instant messaging works great. Also, the app is very handy on smart phones.
What do you dislike most about this product?
The audio calls frequently have troubles. I haven't had the same issue on other platforms.
What recommendations would you give to someone considering this product?
Good idea to purchase Slack for instant messaging, but not for audio calls. If your company already uses other business software such as Microsoft and Google, you may consider to use their instant messaging tools.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Commodity Features
- Less Inspiring
Please tell us why you think this review should be flagged.
Renu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Best software for facilitating team collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
Effortless communication with both the team and clients, offering numerous features. Its capability to share large files and code is noteworthy, with the added benefit of providing a snippet feature that enhances communication.
What is your favorite aspect of this product?
I particularly appreciate features such as "Huddle," as it proves highly valuable for swiftly connecting with clients and effectively resolving the issues they encounter.
What do you dislike most about this product?
I have not found anything to dislike yet
What recommendations would you give to someone considering this product?
I strongly recommend it to anyone seeking a centralized solution for team communication.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
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Vijay M.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Making Hiring a Breeze with Slack
Likeliness to Recommend
What differentiates Slack from other similar products?
Well here I can talk about Slack why I liked it and the features that make my work easy are as a talent acquisition specialist, Slack has been a game-changer. Its chat and teamwork features create a central hub for projects, simplifying updates and collaboration. Interview scheduling becomes a breeze with integrated apps, saving us from email overload. Sharing candidate docs is effortless, like a shared drive that makes sense. Slack's tech magic with integrations ensures a harmonious workflow. Quick candidate updates via Slack make us communication rockstars, even on the go. In a nutshell, Slack is our hiring superhero simplifying, smoothing.
What is your favorite aspect of this product?
After years in talent acquisition, Slack is our secret weapon. Real-time messaging keeps our team in sync, while collaboration tools make candidate discussions a breeze. Integration with scheduling apps is a standout, cutting down email chaos. Document management? Effortless. Slack acts as our collaboration hub, seamlessly connecting recruitment tools. Quick candidate chats? Check. Mobile access? A game-changer for this on-the-go specialist. In a nutshell, Slack doesn't just simplify – it propels our talent acquisition success to new height.
What do you dislike most about this product?
The free version's message history storage limit can be a snag for those wanting to access older conversations. Some find this constraint a bit inconvenient. Another point raised is the learning curve for newcomers. Folks unfamiliar with collaborative platforms might feel a bit overwhelmed initially due to the abundance of features. It's worth noting that experiences vary, and what may pose a challenge for some becomes a non-issue for others in the dynamic landscape of user preferences.
What recommendations would you give to someone considering this product?
Go for it it's a good product
Pros
- Helps Innovate
- Effective Service
- Saves Time
- Client Friendly Policies
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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