What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSlack Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Slack.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Vaishali S.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Excellent corporate messenger,fast and easy to use
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack emerges as a standout option in the competitive landscape for numerous compelling reasons, cementing its status as a top pick for teams across the globe. Its intuitive and user-friendly interface serves as a cornerstone, facilitating effortless communication and collaboration among team members. Moreover, Slack's extensive array of integrations with various tools and services enables teams to consolidate their workflow seamlessly, accessing all necessary resources within a unified platform.
What is your favorite aspect of this product?
Slack is an excellent corporate messenger. It is fast, convenient and easy to use. I love Slack with the latest improvements, I can talk with anyone in the workspace without even exiting from it.
What do you dislike most about this product?
There is nothing to dislike about this product. Because It is a very great tool to use.
What recommendations would you give to someone considering this product?
Good product to use. I've been using this product for 6 months already. Good quality and user-friendly interface. slack is constantly evolving. Easy, organized communication that boosts productivity in any work setting. Great tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Martin D.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2024
Default option
Likeliness to Recommend
What differentiates Slack from other similar products?
Best in class product. Wouldn't switch in a million years
What is your favorite aspect of this product?
Realtime messaging and collaboration
What do you dislike most about this product?
Downtime it's more frequent that I would like
What recommendations would you give to someone considering this product?
Try the free trial.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Steven G.
- Role: C-Level
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Standard for real-time collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is so easy to use and administer. It is the fastest and easiest way to get remote teams working together. The multi-platform support is critical and works so well.
What is your favorite aspect of this product?
So simple to use - channels and threads are so easy to get going. Managing conversations is also easy given the ability to mark items for later.
What do you dislike most about this product?
The new UI took some time to get used and the pace of change seems to have slowed considerably in the last couple of years.
What recommendations would you give to someone considering this product?
If you're a small company just use it, you'll be amazed at the difference it makes in day to day communication with your teams.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.