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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2141777/original/2141777.jpg?1714647442)
Amir M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2024
Slack for Instant Messaging
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy to create and administer channels and pin messages to highlight. Very convenient for instant messaging and integrations with third party applications
What is your favorite aspect of this product?
Provides all standard instant messaging features along with easy third party integrations with calendar, hooks for alerts, other video conferencing apps.
What do you dislike most about this product?
Cannot schedule a meeting with slack. You can use it for calls/huddle but you need another video conferencing apps for a scheduled meeting
What recommendations would you give to someone considering this product?
Go through the offerings and limitation before purchasing
Pros
- Helps Innovate
- Continually Improving Product
- Saves Time
- Reliable
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2142417/original/2142417.jpg?1711125309)
Dr Sonu A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2024
Fantastic Platform!
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack offers an efficient platform for internal communications, file sharing, group huddles and video meetings.
What is your favorite aspect of this product?
Secure communication and smooth group huddles even with 50 members.
What do you dislike most about this product?
Nothing to dislike, its an amazing product.
What recommendations would you give to someone considering this product?
It's a very useful platform and enhances team bonding and productivity.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Continually Improving Product
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2144506/original/2144506.jpg?1706385482)
Alexandra B.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
If you're not using Slack, are you even working?
Likeliness to Recommend
What differentiates Slack from other similar products?
there s no other product even remotely similar
What is your favorite aspect of this product?
fun, friendly, easy to use, easy to integrate
What do you dislike most about this product?
the notification sound
What recommendations would you give to someone considering this product?
look no further, you can't go wrong with Slack
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Reliable
Cons
- Wastes Time
- Under Delivered
Please tell us why you think this review should be flagged.
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