What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Helen S.
- Role: Public Sector
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Amazing product
Likeliness to Recommend
What differentiates Slack from other similar products?
Creating different groups to enhance communication. Super centralized
What is your favorite aspect of this product?
Enhancing communication
What do you dislike most about this product?
Email notifications
What recommendations would you give to someone considering this product?
Understand the breath of all its features
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Mansi J.
- Role: Operations
- Industry: Chemicals
- Involvement: Vendor Selection and Purchasing
Submitted Feb 2024
Great product, love it!
Likeliness to Recommend
What differentiates Slack from other similar products?
It is much more customisable
What is your favorite aspect of this product?
Customisation and ease of use
What do you dislike most about this product?
Nothing, all is well
What recommendations would you give to someone considering this product?
Great product go for it
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Security Protects
Please tell us why you think this review should be flagged.
Yatharth S.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2024
Amazing product, great for companies of all sizes.
Likeliness to Recommend
What differentiates Slack from other similar products?
Pricing is much cheaper, packs better features.
What is your favorite aspect of this product?
The ease of use of slack is great.
What do you dislike most about this product?
Sometimes the product crashes when handling a lot of traffic
What recommendations would you give to someone considering this product?
I would highly recommend this for startups since it is very cost effective and does the job.
Pros
- Performance Enhancing
- Unique Features
- Fair
- Client Friendly Policies
Cons
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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