What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Pavan G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Good platform for internal communication.
Likeliness to Recommend
What differentiates Slack from other similar products?
Most trusted platform for internal communication and super quick and secure data sharing.
What is your favorite aspect of this product?
Loved the interactive polling and survey capability during meetings using Slack.
What do you dislike most about this product?
Sometimes the global search doesn't show the appropriate person.
What recommendations would you give to someone considering this product?
I would highly recommend Slack to those who are looking for a robust and secure internal communication platform.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Anis A.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
With slack yo can huddle and will never struggle
Likeliness to Recommend
What differentiates Slack from other similar products?
Ease of use Making threads for conversation Easy huddles Group calls are easier to make
What is your favorite aspect of this product?
Easier chain of messages for important tasks
What do you dislike most about this product?
Nothing as of now. It's very innovative
What recommendations would you give to someone considering this product?
Please use this product. It's super cool, easy and customer friendly
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Good for start ups but not for big companies
Likeliness to Recommend
Pros
- Efficient Service
- Caring
- Respectful
- Fair
Cons
- Slower Product Innovation
- Less Generous
- Under Delivered
Please tell us why you think this review should be flagged.
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