What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Shivankur N.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Best Tool for Chat & Communication within Systems
Likeliness to Recommend
What differentiates Slack from other similar products?
It provides wide features for integration with different systems and works without any interruptions almost all the time.
What is your favorite aspect of this product?
The bot configurations allowed in this product are lovely to automate the processes and saves time.
What do you dislike most about this product?
Nothing as such to dislike about.
What recommendations would you give to someone considering this product?
I would say, we must use this product for mid and large scale industries as it offers good pricing and returns in terms of productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Gugulethu M.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Easy to use, efficient and fast
Likeliness to Recommend
What differentiates Slack from other similar products?
Its ability to collaborate with team members.
What is your favorite aspect of this product?
The freedom to add emojis and pinning messages.
What do you dislike most about this product?
It seems very complicated at first glance.
What recommendations would you give to someone considering this product?
Give yourself time to learn about the product so, you may enjoy the functionalities
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sreyasee B.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Slack! The best mode of communication in corporate
Likeliness to Recommend
What differentiates Slack from other similar products?
The user interface and ease of use and access
What is your favorite aspect of this product?
Communication made easy and efficient
What do you dislike most about this product?
It should have a panel where call history can be found and the edited text should not be there when a message is edited
What recommendations would you give to someone considering this product?
Please go ahead and use it. Its the best
Pros
- Reliable
- Caring
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
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