What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Shital M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Creative slack.
Likeliness to Recommend
What differentiates Slack from other similar products?
It has good productivity.
What is your favorite aspect of this product?
It has good integration
What do you dislike most about this product?
Nothing to dislike everything will be all okay.
What recommendations would you give to someone considering this product?
We can easily connect tools .
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Bolatito T.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Simplified communication.
Likeliness to Recommend
What differentiates Slack from other similar products?
The seamlessness with which Slack connects with other apps I use, is what I perceive to be the most important point of differential between Slack and other messaging services. In the case of my team, we have utilized this strong area of Slack to create automation of small, repetitive tasks in day to day departmental and team operations, thereby expanding on the default capabilities of the Slack platform.
What is your favorite aspect of this product?
Knowing how disorganized conversations via chatting can be, especially within an office environment, I love how Slack organizes my conversations into different channels, making it convenient to keep track of past conversations . The threaded nature of conversations on Slack, its flawless file sharing functionality are other aspects of my Slack experience, which I have come to really cherish.
What do you dislike most about this product?
The major challenge I have got with Slack is mainly around notification management and the potential for distractions. Although, I have found the ' do not disturb ' mode to be helpful for reducing potential distractions, as a result of constant notifications to a large extent , it is still not the perfect solution as of now.
What recommendations would you give to someone considering this product?
Workflow management and enhanced productivity are some of the key benefits, which comes with Slack.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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Rajat K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
A New Collaboration tool with engaging features..
Likeliness to Recommend
What differentiates Slack from other similar products?
Till Now, in my organization , I have used only two collaboration tools those are: Microsoft Teams and Slack. Slack easy navigation and smooth video and audio quality even on poor connections works far better from other collaboration tools. shortcut to create events and activities truely fascinates every developer in IT sector.
What is your favorite aspect of this product?
filtered notifications settings and more organised channels, I think are two good aspects
What do you dislike most about this product?
Channel Creation Sometimes slower initial loading .
What recommendations would you give to someone considering this product?
If you want to try out of Microsoft Teams and Slack, I would suggest you to first Use Teams and then Slack , so that you can know how slack performs equal or even better in multiple aspects.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Saves Time
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