What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Sidra A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Great platform for cross collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack's real-time communication, extensive integrations, and intuitive interface set it apart from other similar products.
What is your favorite aspect of this product?
One notable aspect of Slack is its versatility and ease of use in facilitating team communication and collaboration
What do you dislike most about this product?
None, the platform provides all basic functionality.
What recommendations would you give to someone considering this product?
Definitely worth try!
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Fantastic product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
ayona p.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Attractive Interface and cost efficient!
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack’s attractive interface is very engaging as well as various features like adding chat bots for various needs is also very impressive
What is your favorite aspect of this product?
Adding and sharing files as well as adding chatbots for different needs such as counting points for shoutouts as well as reminders for unused channels or unread messages.
What do you dislike most about this product?
Setting status on slack may get difficult to understand at times
What recommendations would you give to someone considering this product?
I would recommend to get Slack as it is attractive and user friendly interface with most engaging features!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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