What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Shivam A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Best collaboration tool for teams
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack offers a web app as well as a pc/mobile app that runs smoothly across all platforms. Connecting with teammates is a breeze on slack. With such impressive UI and top-notch productivity features, Slack is different from other collaborative tools in the market.
What is your favorite aspect of this product?
The best thing about slack is that we can share images, videos and other media items without the quality being hindered. It's a very impressive feature, especially for a marketing team. Also, I really like that I can jump to a specific date in a particular chat.
What do you dislike most about this product?
Nothing much to dislike except for the fact that whenever I copy a text from slack with an emoji in it and paste it somewhere else, the emoji doesn't appears; a code appears instead. That bug can be fixed.
What recommendations would you give to someone considering this product?
Just go for it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Himaanshu L.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2024
Easy to use, manages projects, amazing features
Likeliness to Recommend
What differentiates Slack from other similar products?
It's inbuilt calls, real time messaging and file sharing options with easy make it more valuable as compare to others.
What is your favorite aspect of this product?
There are many but I mostly prefer real time messaging and calls.
What do you dislike most about this product?
Frequent ads notifications
What recommendations would you give to someone considering this product?
One should surely utilize it for project management.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Siddham S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Easy to use and great UI
Likeliness to Recommend
What differentiates Slack from other similar products?
Workplace settings and UI
What is your favorite aspect of this product?
Thread Feature
What do you dislike most about this product?
Notification isn't always accurately visible.
What recommendations would you give to someone considering this product?
Great product. Go for it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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