Slack Logo Award Winner Product Badge
Slack Logo Award Winner Product Badge
Slack

Slack

9.0 /10
Category
Slack
9.0 /10

What is Slack?

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

Company Details


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Slack Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Slack.

91 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Slack?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

Instant Messaging

92

Notifications

88

File Sharing Collaboration

87

Integration With Productivity Tools

86

Cross Platform Support

86

Granular Access Management

86

Search

85

Document Collaboration

83

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Slack Reviews

Shivam A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Best collaboration tool for teams

Likeliness to Recommend

10 /10

What differentiates Slack from other similar products?

Slack offers a web app as well as a pc/mobile app that runs smoothly across all platforms. Connecting with teammates is a breeze on slack. With such impressive UI and top-notch productivity features, Slack is different from other collaborative tools in the market.

What is your favorite aspect of this product?

The best thing about slack is that we can share images, videos and other media items without the quality being hindered. It's a very impressive feature, especially for a marketing team. Also, I really like that I can jump to a specific date in a particular chat.

What do you dislike most about this product?

Nothing much to dislike except for the fact that whenever I copy a text from slack with an emoji in it and paste it somewhere else, the emoji doesn't appears; a code appears instead. That bug can be fixed.

What recommendations would you give to someone considering this product?

Just go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Himaanshu L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use, manages projects, amazing features

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

It's inbuilt calls, real time messaging and file sharing options with easy make it more valuable as compare to others.

What is your favorite aspect of this product?

There are many but I mostly prefer real time messaging and calls.

What do you dislike most about this product?

Frequent ads notifications

What recommendations would you give to someone considering this product?

One should surely utilize it for project management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation

Siddham S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and great UI

Likeliness to Recommend

10 /10

What differentiates Slack from other similar products?

Workplace settings and UI

What is your favorite aspect of this product?

Thread Feature

What do you dislike most about this product?

Notification isn't always accurately visible.

What recommendations would you give to someone considering this product?

Great product. Go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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