What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Sharthak A.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2024
Good product and have lot of advance features
Likeliness to Recommend
What differentiates Slack from other similar products?
Not much difference but gives good connectivity.
What is your favorite aspect of this product?
Communication flow and group section
What do you dislike most about this product?
Should support AI chat Bot
What recommendations would you give to someone considering this product?
Need to install customisable apps over slack
Pros
- Efficient Service
- Inspires Innovation
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Nishit A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Mar 2024
Easy to use, great product
Likeliness to Recommend
What differentiates Slack from other similar products?
It's ease of usage
What is your favorite aspect of this product?
Communication within org.
What do you dislike most about this product?
Open source
What recommendations would you give to someone considering this product?
go ahead, its a great product.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
YOGENDER T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
It is easy to use and can add multiple vendor
Likeliness to Recommend
What differentiates Slack from other similar products?
We can multiple vendor in my one slack
What is your favorite aspect of this product?
Very easy to use
What do you dislike most about this product?
User interface can be better
What recommendations would you give to someone considering this product?
Work on user interface
Pros
- Helps Innovate
- Saves Time
- Fair
- Acts with Integrity
Please tell us why you think this review should be flagged.
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