Slack Logo Award Winner Product Badge
Slack Logo Award Winner Product Badge
Slack

Slack

9.0 /10
Category
Slack
9.0 /10

What is Slack?

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

Company Details


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Slack Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Slack.

91 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Slack?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

Instant Messaging

92

Notifications

88

File Sharing Collaboration

87

Integration With Productivity Tools

86

Cross Platform Support

86

Granular Access Management

86

Search

85

Document Collaboration

83

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Slack Reviews

Aman S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Practical, Intuitive & Easy to Use

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

User Experience & Interface, Features, Functionality, Seamless Integrations

What is your favorite aspect of this product?

Drag & Drop Sharing

What do you dislike most about this product?

1 GB Upload Limit :P

What recommendations would you give to someone considering this product?

Should definitely go for it, if considering for an organization of any size

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Arunkumar R.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Make communication with team and peers

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

Slack have separate channel for different each channel team communication and giving the time to time notification.slack have ai powered platform make team communication and security of service.

What is your favorite aspect of this product?

Channel communication and works management.provide clear communication with teams and peers.

What do you dislike most about this product?

Nothing dislike in slack everything is good to use.

What recommendations would you give to someone considering this product?

Slack is very comfortable platform for communication with team

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

hector m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Elegant simplification of the use of slack

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

The cost of slack is far much better compared to it's competitors

What is your favorite aspect of this product?

It's ease of use and implementation. I love how quick you can learn and adapt to slack tool with the help of a available tutorial and documentation. The direct messaging features works superbly and it helps us communicate with our teams members

What do you dislike most about this product?

I have not discovered any disadvatage or failing aspect of slack.

What recommendations would you give to someone considering this product?

I would give slack a high rating because of it's effectiveness and would highly recommend it to everyone

Pros

  • Friendly Negotiation
  • Appreciates Incumbent Status
  • Reliable
  • Performance Enhancing

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