
What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSlack Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Slack.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Nimish G.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Apr 2024
Feature rich project management software
Likeliness to Recommend
What differentiates Slack from other similar products?
Ease of use, list of features, support, efficiency.
What is your favorite aspect of this product?
Overall the product is feature loaded and very user friendly even for the new user to understand and adapt.
What do you dislike most about this product?
Nothing much. Just that sometimes verification OTP comes very late.
What recommendations would you give to someone considering this product?
Best software for internal / external project management and teams communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Shubham A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2024
Perfect instant messaging app for corporates
Likeliness to Recommend
What differentiates Slack from other similar products?
Instant messages with distinguished notifications and not so associated with corporate culture image which is not with teams.
What is your favorite aspect of this product?
Notifications and themes that can be changed along with user interface
What do you dislike most about this product?
Takes a bit time in attaching big size excel files.
What recommendations would you give to someone considering this product?
Definitely can use this instead of Microsoft teams
Pros
- Reliable
- Transparent
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Vaibhav P.
- Role: Finance
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Easy and fantastic product to connect.
Likeliness to Recommend
What differentiates Slack from other similar products?
The Slack application is very easy to use and doesn't require any special training. Also, I like the concept to search people from organisation and connect with them easily. The interface is very simple and easy to understand. The application helps to connect with third party vendors and make things more simple.
What is your favorite aspect of this product?
The interface is my favourite part as it seems more attractive and easy to use it. It is more convenient and allows a wide range of things to use.
What do you dislike most about this product?
I just want the calling part more easy to use as sometimes we face screen sharing issue while on a call.
What recommendations would you give to someone considering this product?
Use the product and you will love the product even if you are using for a shorter period. You will get addicted to it and you will stop using emails and instead you will slack people
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
