What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Aakash K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Slack : Awesome business instant messaging tool
Likeliness to Recommend
What differentiates Slack from other similar products?
Vendor support is quite quick
What is your favorite aspect of this product?
Usability and user interface
What do you dislike most about this product?
Slowness of machine in some scenarios
What recommendations would you give to someone considering this product?
Slack is a good buisness messaging tool with file transfers and screen sharing
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Stella R.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jul 2024
We love using Slack! Such a great and easy tool
Likeliness to Recommend
What differentiates Slack from other similar products?
Ease of use, user friendly, and multitude of features.
What is your favorite aspect of this product?
I love how easy it is to use to cross-collaborate and share with my team!
What do you dislike most about this product?
I do not have much that I dislike about Slack!
What recommendations would you give to someone considering this product?
I would recommend to anyone to get this application as you will not regret it!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Ricardo F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2024
Very good product
Likeliness to Recommend
What differentiates Slack from other similar products?
It really helps communication and is very intuitive
What is your favorite aspect of this product?
It is easy to use
What do you dislike most about this product?
Sometimes it can get very crowded with all the messages
What recommendations would you give to someone considering this product?
Go for it! It is a really good product
Pros
- Transparent
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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