What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Sarah S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Slack is top of the line! Worth the investment!
Likeliness to Recommend
What differentiates Slack from other similar products?
Functionality, easy, intuitiveness, always improving
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Not a perfect way to organize so many channels
What recommendations would you give to someone considering this product?
It's incredibly helpful for large or small teams who are remote or need a method of instant communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Miranda M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
EASIEST WAY TO COMMUNICATE
Likeliness to Recommend
What differentiates Slack from other similar products?
Brand recognition, fun, easy to use
What is your favorite aspect of this product?
Fun, easy to use
What do you dislike most about this product?
Lack of encryption
What recommendations would you give to someone considering this product?
Explore the product fully
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Reece E.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
A great tool for team collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
I generally use Slack to schedule meetings and appointments since it is faster than contacting everybody. Organizing individuals into channels guarantees that communications reach the intended recipients.
What is your favorite aspect of this product?
An exceptional capacity to coordinate communications. Emails are quite hard to monitor, and if there are too much, the work becomes extremely difficult. Instant messaging platforms are not designed for large-scale team collaboration. Skype simply does not suffice in this situation.
What do you dislike most about this product?
The phone app might be sluggish to react, but I'm being fussy. Altogether, it's the greatest team collaboration tool available, and they are always developing.
What recommendations would you give to someone considering this product?
If you're tired of sending emails or utilizing Skype for company or team interaction, give this a try; you'll be astonished!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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