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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2218364/original/2218364.jpg?1728324543)
Anchal B.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2024
Easy to use Fantastic Feature Easy to interact
Likeliness to Recommend
What differentiates Slack from other similar products?
I like how easy it is to use Slack. Instant messages with team collaboration and integration with some third-party apps like GDrive, Google Calendar, etc.,
What is your favorite aspect of this product?
slack unites the team and and makes the communication and important task addres to everyone.
What do you dislike most about this product?
I have not seen any such feature so far in Slack.
What recommendations would you give to someone considering this product?
I love all the functions, and I easily jump on calls with teammates to fix issues and track conversations with the ability to reply in a thread.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2218521/original/2218521.jpg?1727612089)
Himanshu V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Great for team collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack touts ease of use, a real-time messaging interface, an enormous amount of integrations with other tools, and great customization over notifications. This makes channels in it much easier to organize, and the search is strong, to boot
What is your favorite aspect of this product?
My favorite aspect of Slack is its channel-based organization. It allows for clear, topic-specific conversations, making it easier to manage and track discussions within a team or project, enhancing overall communication and collaboration efficiency
What do you dislike most about this product?
A drawback with Slack is information overdose. With many channels involved and notifications flowing all around, Slack is overwhelming to handle, making one have problems concentrating on work and hence manage time effectively
What recommendations would you give to someone considering this product?
If I had to advise anybody on the use of Slack, I would say start with a clear structure of channels and guidelines for communications from the beginning so that clutter does not build up. Use integrations and automate as many workflows as possible. Last but not least, revisit your notification settings regularly and readjust to help you stay focused and productive
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Caring
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![](https://cdn-public.softwarereviews.com/production/profile_image/2219159/original/2219159.jpg?1735062308)
Sarin J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Powerful tool for project and task management.
Likeliness to Recommend
What differentiates Slack from other similar products?
Unlike simpler task management tools, Jira’s advanced issue tracking system is superb, providing detailed insight into bug reporting and resolution.
What is your favorite aspect of this product?
Advanced roadmaps allow for visualizing long term project plans, which is essential for managing larger teams and timelines.
What do you dislike most about this product?
It can feel overwhelming with all the features available, particularly for smaller teams or simpler projects.
What recommendations would you give to someone considering this product?
I recommended for medium to large teams who need customizable workflows and a powerful project management platform.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Cons
- Inhibits Innovation
- Less Effective Service
- Less Transparent
Please tell us why you think this review should be flagged.
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