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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Shir H.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
It achieves commitment to rapid response.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack keeps communication always available between all team members, gives managers the ability to continuously direct at all times. It documents the response, and achieves transparency in accountability for shortcomings.
What is your favorite aspect of this product?
I liked the ease of creating channels, defining permissions. It is great that Slack separates communication channels dedicated to work from personal matters. It is easy to integrate with all our applications, makes transferring data and sharing everything simpler. It gives us privacy in discussing and updating data.
What do you dislike most about this product?
I did not think about the negatives, the positives are many and the benefits that Slack achieves are great.
What recommendations would you give to someone considering this product?
Ensures more effective communication, delivers messages and data in real time. Slack enables us to enhance real-time response.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Vikash S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
T aking the Stress Out of Team Chat
Likeliness to Recommend
What differentiates Slack from other similar products?
With channels and interfaces for many tools, Slack makes conversation easier.
What is your favorite aspect of this product?
I like how talks and things stay organised in channels.
What do you dislike most about this product?
Notifications that come up all the time can be annoying if they are not handled properly.
What recommendations would you give to someone considering this product?
Great for teams that need a central place to talk to each other.
Pros
- Reliable
- Saves Time
- Respectful
- Client Friendly Policies
Cons
- Charges for Enhancements
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Divyesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Easy to use and proper pricing plans
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out for its robust integration ecosystem, allowing users to connect hundreds of different applications and services directly into their chat interface, enhancing productivity and workflow. Its user-friendly interface and customizable channels foster team collaboration more efficiently, catering to both technical and non-technical users. Additionally, Slack’s emphasis on security, with features like enterprise-grade data protection and compliance standards, makes it a trusted choice for businesses of various sizes.
What is your favorite aspect of this product?
It's features which makes it's use easy and more collaborative
What do you dislike most about this product?
Sometime Annoying Notification Sounds
What recommendations would you give to someone considering this product?
Definitely a worth software to pay for excellent collaboration and flexible too.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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