What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Features are coder-level but very user friendly.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sesh Kumar S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2022
Simplest communication tool and easy collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
It is simple to use and more fastest way to communicate within different team members. One can easily form channel in Slack with suitable employees necessary for that particular group or channel
What is your favorite aspect of this product?
Easy to use and friendly works best on mobile too important messages can be pinned Excellent user interface
What do you dislike most about this product?
Searching a conversation is cumbersome and replying in threads can be irritating if it is a longer conversation
What recommendations would you give to someone considering this product?
If you are looking for simple messaging app to stay connected with different team members, then Slack is the best and easiest option.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
Nick R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2022
It's "the best way to communicate"
Likeliness to Recommend
What differentiates Slack from other similar products?
Ease of Setup
What is your favorite aspect of this product?
Everything, There are loads of features and all the functions you need and more. It's quick and trustworthy. There was a ton of automation and plugins, and you had complete control over everything. Even though we're using Slack as a firm for all internal communication, I've also set up a personal workplace and am attempting to encourage my family to do the same.
What do you dislike most about this product?
As a Macbook Pro user, I often see Slack on the Battery Consumption Alerts since it consumes a lot of RAM. Using a substantial amount of energy, and having to kill/restart the app so often, I have to. Aside from that, I enjoy everything about it as it is.
What recommendations would you give to someone considering this product?
Close/archive/leave inactive channels to maintain your attention on the appropriate ones.Remember that not everything demands a new channel, so don't be too eager.Publish to the correct channels. Large organizations sometimes have several channels, and individuals tend to post comments, queries, etc. where they shouldn't. Favorite channels and individuals to keep them above the noise.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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