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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
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Tahmeem S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
Responsive and instant messaging
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack has all the features to replace any other instant messaging tools as the workplace solution, it doesn’t require others to have their contact number yet it keeps teams connected by instant messages.
What is your favorite aspect of this product?
Channels serve great purposes, dedicated workspaces could be formed to keep the channels private. Functional apps can also be integrated.
What do you dislike most about this product?
I would prefer if the notifications could be managed more simply from mobile devices.
What recommendations would you give to someone considering this product?
Awesome tool for workspace messaging and communication management, definitely it’s a notch upgrade.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Venkat N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Great tool and very easy to use.
Likeliness to Recommend
What differentiates Slack from other similar products?
Haven't really evaluated other tools. have been using slack in multiple organizations. Great tool
What is your favorite aspect of this product?
Ease of use, simple to understand
What do you dislike most about this product?
don't have any reason to dislike the tool
What recommendations would you give to someone considering this product?
Slack has been a great tool. no recommendations at this point
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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ALPER K.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
Great Instant Communication Application for Enterp
Likeliness to Recommend
What differentiates Slack from other similar products?
* Huddle * Drawing during the code review or pair programming
What is your favorite aspect of this product?
* Video and audio conversations. Easy to communicate. Easy to create teams and groups. Makes communication easier.
What do you dislike most about this product?
* Nothing to dislike. Only during Huddle you can hear the environmental voices around. But it is Fien when you call people directly.
What recommendations would you give to someone considering this product?
* Please improve Huddle voice quality
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
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