![](https://cdn-public.softwarereviews.com/production/favicons/offerings/4960/original/5cb480cd5f1b6d3fbadece79.png)
What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSlack Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Slack.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1968066/original/1968066.jpg?1689015823)
Shubham T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Slack - The Best Corporate Communication Tool
Likeliness to Recommend
What differentiates Slack from other similar products?
The capability of instant messaging along with the ease of cross platform collaborations is something that differentiates Slack from other products.
What is your favorite aspect of this product?
My favourite aspect of the product is the ease of integration with other softwares which sometimes become very handy and helps avoid unnecessary time wastage to switch among apps.
What do you dislike most about this product?
There is honestly nothing that I dislike about the product for me it's a on the go messaging software for corporates just a little bit of tuning to the video conferencing feature among groups could make it a market leader.
What recommendations would you give to someone considering this product?
I would definitely say go for it and use it you will know the product proves the worth what you are paying for.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1966422/original/1966422.jpg?1659035048)
Sirish R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Great internal communication tool
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is pretty unique in the fact that it has a very comprehensive mobile application. The integration with Google and Outlook is very much useful as it automatically sets our status whenever we are in a call or meeting
What is your favorite aspect of this product?
I like the huddle feature present in Slack. Additionally, it is quite easy to share files via slack to my teammates
What do you dislike most about this product?
There is no option to check whether the other person has seen our message or not. This should be introduced.
What recommendations would you give to someone considering this product?
Slack is a great internal communication tool. For companies where their employees are working from home, Slack enables them to stay connected always. A must for all companies
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1966863/original/1966863.jpg?1659032747)
Hemanth G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
A software that gets the work done effectively
Likeliness to Recommend
What differentiates Slack from other similar products?
Along with chatting and internal communications, Slack provides us with the ability to join huddles and share screen which makes it unique when compared to similar softwares
What is your favorite aspect of this product?
Whenever we share our screens on Slack, there is an option to share only selected screens which I like very much. Also, users can control the other persons screen which is cool
What do you dislike most about this product?
Slack, for a large organization may end up being a bit costly
What recommendations would you give to someone considering this product?
This is a wonderful tool to streamline your internal and external communications which every business must consider.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
![](https://cdn1.softwarereviews.com/assets/content_unlock/reports-d0a1b8a23d5d235930424484054608476db6fce6ef6a2b618571ec67f623c868.png)