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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Akshaj M.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Great for Team Communication, Could Use More Featu
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is different 'cause it's really easy to use and connects with lots of other apps. It lets people talk in real-time, which is super helpful for teams. It's also good at keeping things organized with different channels, and you can use it on both computers and phones.
What is your favorite aspect of this product?
My favorite thing about Slack is how it lets everyone talk and work together easy. It's simple to find old messages and you can add lots of apps to make it do more stuff. It's like having everything in one place, which is super handy for working with my team.
What do you dislike most about this product?
What bugs me most about Slack is how it can get too much with all the messages. It's hard to keep track and not get lost. Plus, it can be pricey for the full stuff, which is tough for small teams or if you're tight on budget.
What recommendations would you give to someone considering this product?
If you're thinking about using Slack, it's a good idea, especially for team talks. Try the free one first to see if it fits what you need. Remember to set up your alerts so you don't get too many. Also, explore how it works with other apps you use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Initial Implementation
Submitted Nov 2023
Super easy and straightfoward
Likeliness to Recommend
Pros
- Inspires Innovation
- Appreciates Incumbent Status
- Helps Innovate
- Reliable
Cons
- Less Performance Enhancing
- Charges for Enhancements
- Security Frustrates
Please tell us why you think this review should be flagged.
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Charanjeet S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Absolutely Amazing Communication Channel is Slack
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is similar to other communication channels but it does provides the end to end secure delivery of the messages and files because slack is used by most of the professionals
What is your favorite aspect of this product?
I like the integration feature slack provide. We can easily integrate slack with any 3rd party tools like jira, trello, bitbucket, basecamp etc.
What do you dislike most about this product?
It's not completely a dislike but a problem that can be resolved. The calling feature is not that much powerful in slack.
What recommendations would you give to someone considering this product?
I will recommend slack to every team who are working remotely or need to communicate on daily basis. Slack is a best option
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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