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signNow

Composite Score
7.6 /10
CX Score
7.5 /10
Category
signNow
7.6 /10

What is signNow?

SignNow is an award-winning e-signature solution used by millions of people to sign, send and manage documents on any device.

Company Details


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Awards & Recognition

signNow won the following awards in the Electronic Signature category

signNow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on signNow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love signNow?

6% Negative
25% Neutral
69% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Respectful
  • Appreciates Incumbent Status

Feature Ratings

Average 83

User-Friendly

88

Digital Signature

87

Security

85

E-Signatures

85

Notifications

84

Audit Trail

83

Mobile

82

Third-Party Integration

80

Regulatory Compliance

80

Workflow

79

Templates

79

Vendor Capability Ratings

Average 77

Ease of Customization

83

Ease of Implementation

82

Business Value Created

81

Vendor Support

79

Quality of Features

77

Usability and Intuitiveness

77

Ease of Data Integration

77

Ease of IT Administration

75

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

74

Breadth of Features

73

signNow Reviews

Shannon M.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Works for Our Needs

Likeliness to Recommend

10 /10

What differentiates signNow from other similar products?

I have only used other products as a signee, but on the backside of SignNow I find it fairly user-friendly.

What is your favorite aspect of this product?

I like the archival aspect of SignNow. It's where we keep all our e-signed docs.

What do you dislike most about this product?

It took me a bit to understand how to use it, but that's because I'm not "techy". It's fairly user-friendly once I learned it.

What recommendations would you give to someone considering this product?

Great for both legal signature collection and archiving of documents.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Adonai G.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Why signNow Is The Best

Likeliness to Recommend

9 /10

What differentiates signNow from other similar products?

signNow is not only fast but also secure

What is your favorite aspect of this product?

I like that signNow is affordable It makes electronic signing easy and fast It's a secure solution

What do you dislike most about this product?

I haven't had any bad encounters

What recommendations would you give to someone considering this product?

I recommend signNow because it has effectively met our needs

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Caring

Tamie S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Sign Now gave us capabilities we were lacking

Likeliness to Recommend

9 /10

What differentiates signNow from other similar products?

Unlimited documents per user

What is your favorite aspect of this product?

Sign Now has given us the ability to decrease postage cost and has sped up the return time for documents

What do you dislike most about this product?

If you are not familiar with creating PDF's then it may have a learning curve

What recommendations would you give to someone considering this product?

Highly recommend and cannot imagine having to go without this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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