Shortcut Customer Reviews 2024

Shortcut

Composite Score

7.8 /10

CX Score

8.2 /10

22 Reviews Write a Review

Claim Software

What is Shortcut?

Shortcut (formerly Clubhouse) is collaborative project management that streamlines and refines your existing workflow. Designed for Product and Engineering teams, Shortcut unites planning and development into a single experience with tightly integrated issue tracking, Docs, sprint planning, roadmaps, and goals.

Company Details

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Awards & Recognition

Shortcut won the following awards in the Product Management category

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1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

Shortcut Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shortcut.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shortcut?

2% Negative

11% Neutral

87% Positive

Pros

Performance Enhancing
Trustworthy
Effective Service
Caring

Feature Ratings

Average 80

Social Collaboration

Backlog Management

Product Management

Workflow Management

Feature Management

ALM Integration

Strategic Vision

Idea Management

User Needs Management

Release Planning

Visual Roadmap

Vendor Capability Ratings

Average 79

Ease of Implementation

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Shortcut Screenshots

Shortcut Reviews

Noemi B.

Role: Industry Specific Role
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Right product to stir the right direction

Likeliness to Recommend

8 /10

What differentiates Shortcut from other similar products?

Shortcut has all needed tools for a team to collaborate effectively and stay focused on a given goal.

What is your favorite aspect of this product?

no redundancy around the design of the product, very intuitive

What do you dislike most about this product?

missing a visual zoomed-out overview of the work done and to be done

What recommendations would you give to someone considering this product?

I would choose shortcut if you want to have an effective scrum approach to your work as it provides an environment where your team can self-organise the work at its best

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Saves Time

Dhiraj B.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Common to any project management software

Likeliness to Recommend

8 /10

What differentiates Shortcut from other similar products?

I think the user experience is quite distinguished. However, the connectivity to other apps like Slack and such took a while to get to + exporting projects from one instance to another etc are very complex compared to mature systems like Jira

What is your favorite aspect of this product?

Usability and rate of innovation

What do you dislike most about this product?

Still lacks features like ability to port and export data

What recommendations would you give to someone considering this product?

Take a look at pricing in relation to Jira and make a call

Pros

Helps Innovate
Trustworthy
Continually Improving Product
Reliable

Gerardo M.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

A good project management system

Likeliness to Recommend

9 /10

What differentiates Shortcut from other similar products?

I like it because it is a system that can be implemented in technology work teams, it can also be quite flexible in what area of the organization this can be deployed because, unlike other tools, with it you can manage projects without having to belong to a sector in specific, it is also quite easy to handle

What is your favorite aspect of this product?

What I like about this tool is that it allows you to attend to the entire cycle of the project from planning to its execution and completion, it is a highly versatile tool that allows you to know the status of the projects through the boards, what process to carry out and much more. Plus, its interface is quite fast and its reporting tools are advanced.

What do you dislike most about this product?

It has been what I am looking for as a professional and as a team member, it is quite functional and adaptable to what is required

What recommendations would you give to someone considering this product?

It does not require being an expert to manage and use it in a functional and conscious way in the organization

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Shortcut

What is Shortcut?

Company Details

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Awards & Recognition

2023 Data Quadrant Gold Medalist

Shortcut Ratings

84 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Shortcut?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Product Management Includes product code, category, and description.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Shortcut Screenshots

Docs

Epics

Roadmaps

Stories

Shortcut Reviews

Noemi B.

Right product to stir the right direction

Likeliness to Recommend

Pros

Dhiraj B.

Common to any project management software

Likeliness to Recommend

Pros

Gerardo M.

A good project management system

Likeliness to Recommend

Pros

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Feature Ratings

Social Collaboration

Backlog Management

Product Management

Workflow Management

Feature Management

ALM Integration

Strategic Vision

Idea Management

User Needs Management

Release Planning

Visual Roadmap

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support