In Partnership With SelectHub
What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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In Partnership With SelectHub
Shopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
92 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Trustworthy
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Payment Processing
Order Portal
Catalog Management
Content Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Sevak G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Lots of features if you don't mind paying.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify provides a simple way to get your product online by yourself.
What is your favorite aspect of this product?
The setup and ease of use for specific integrations.
What do you dislike most about this product?
The cost model can get pricey after you finally get what you need out of the application.
What recommendations would you give to someone considering this product?
Figure out what you need out of the software and see if Shopify is the best choice.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Sajin T.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Easy to use, Theming options are also good
Likeliness to Recommend
What differentiates Shopify from other similar products?
Simplicity and easy to use Easy to implement
What is your favorite aspect of this product?
Fresh feel with no messy UI in the frontend
What do you dislike most about this product?
Lack of customization in the checkout area
What recommendations would you give to someone considering this product?
Definitely go for it. Best for startups
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Shubhanghi B.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2024
Extravagant product
Likeliness to Recommend
What differentiates Shopify from other similar products?
It has broad audience segmentation and great security which attracts most
What is your favorite aspect of this product?
Streamline shopping and makes easiest
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Who do online shopping should use this because it is best to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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