In Partnership With SelectHub
What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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In Partnership With SelectHub
Shopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
92 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Trustworthy
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Sophie C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Shopify helps you in create development stores
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify helps you in create development stores. If you are starting your online site for the first time it is very easy to operate. It is customizable. You can create your online store easily from the scratch. When you add a certain product, it processes on sale in few minutes. It is integrated with several payment methods so easy for clients to pay for products.
What is your favorite aspect of this product?
This platform has almost everything integrated in it we need as online store for different purposes whether it is accounting, marketing, or others. I think for online store this platform is better to use which offers you everything in single platform to run your store.
What do you dislike most about this product?
It is costly. Other platforms are offering same features but in low cost. It needs a lot of practice. Customer support is only provided in English.
What recommendations would you give to someone considering this product?
It is the well-suited platform for individuals to attract buyers and vendors. It is partnered with so many countries. It is also integrated with Instagram also allow users to go directly to Instagram page and shop from there as well. It is simple to update orders anytime.
Pros
- Unique Features
- Respectful
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Jasmeet S.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
A Platform for Creating Web-based Stores
Likeliness to Recommend
What differentiates Shopify from other similar products?
It helps to make online selling stores for increasing your sales and productivity. You will be able to engage and attract more customers easily. Thousands of beneficial features are provided in it to sell online products and services. It is providing various services of payment gateways such as PayPal, eBay, Amazon, Apple pay etc. variety of payments processors are offered in it which are beneficial for accepting payments based on multiple currencies.
What is your favorite aspect of this product?
Multiple payment procedures are provided in it as multiple currencies are acceptable in it which is beneficial for international businesses. Its loading speed of the website is faster as compared to other e-commerce platforms. Themes can be set in it based on the type of their products.
What do you dislike most about this product?
It is charging a transactional fee for using its various payment gateways but if you compare it with other e-commerce platforms they are not charging any transactional fee for payment gateway. Its premium plans are more expensive.
What recommendations would you give to someone considering this product?
It has various built-in services which helps you to boost your sales procedures. It helps you in sending various promotional based emails to their customers based on their shopping experiences to attract them.
Pros
- Reliable
- Efficient Service
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
annie p.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Designed for Supporting E-Commerce Websites
Likeliness to Recommend
What differentiates Shopify from other similar products?
It is undoubtedly best and easy to manage e-commerce program. Before starting with it you don’t have to do any coding or complex programming. Any manual processes for integration are not needed in it you can choose any niche as requirements of a business. Many helpful tools are embedded in it for its core functions such as payment gateways, inventory management, discounted codes, social media, blogs, SEO etc. It also helps to manage abandoned carts by reaching these customers through email.
What is your favorite aspect of this product?
It is providing more than 1200 applications in it for helping out the user in doing multiple complicated tasks which include email marketing, automation, boosting sales, booting traffic and many more. It is also having amazing integration with SaaS. You can set its various plans according to your budget and size of the organization. Any external hosting for a website is not needed in it.
What do you dislike most about this product?
Extra cost may be required for heavy customization because you must have to hire professionals by paying them some amount.
What recommendations would you give to someone considering this product?
It is providing 24 hours support through live chats, email, phone or anything that suits you according to your location.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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