What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Trustworthy
- Respectful
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Alex L.
- Role: Operations
- Industry: Transportation
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
It's amazing
Likeliness to Recommend
What differentiates Shopify from other similar products?
Ease of implementation
What is your favorite aspect of this product?
Simplicity!!
What do you dislike most about this product?
Can;t think of anything
What recommendations would you give to someone considering this product?
Just do it
Pros
- Reliable
- Unique Features
- Includes Product Enhancements
- Security Protects
Cons
- Less Friendly Negotiation
- Less Effective Service
- Less Inspiring
Please tell us why you think this review should be flagged.
Vora R.
- Role: Information Technology
- Industry: Engineering
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
Shopify: One stop for enterprise solution!!
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify provides tools and features necessary to run an online business, including website hosting, domain registration, payment processing, inventory management, order fulfillment, marketing, and analytics.
What is your favorite aspect of this product?
The all-in-one approach simplifies the e-commerce experience for merchants, that removes the need to integrate multiple third-party solutions.
What do you dislike most about this product?
Shopify charges transaction fees for each sale made through its platform that can be reduced.
What recommendations would you give to someone considering this product?
This is best for all in one so this is must have software.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Ankit B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Good Platform, Great Value
Likeliness to Recommend
What differentiates Shopify from other similar products?
This platform is specifically for e-commerce with easy setup and integrations, other similar products are laggy with fewer functionalities. Even a beginner can easily create a store in a few days in Shopify.
What is your favorite aspect of this product?
Live tracking, easy setup, drag and drop to create design, simple interface
What do you dislike most about this product?
All plugins in Shopify are costly and all good themes are costly. If you're a startup this could be a little problem for you.
What recommendations would you give to someone considering this product?
Go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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