What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceShopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Reliable
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Content Localization
Microsite Management
Predictive Recommendations
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Shopify Reviews
Kapil A.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Easy, Clean to use but comes with a good cost
Likeliness to Recommend
What differentiates Shopify from other similar products?
The dashboard is clean, easy to understand, and customize. Easy plans, no confusion, moreover on how to get started with building a website. Super easy to engage with the dashboard. Availability of an app is also an add on. Launching od store will not take much time. Lots of FAQs and set up process available on internet as it is widely used platform over the globe. One more important things is excellent and quick customer support.
What is your favorite aspect of this product?
easy implementation of the site is the best feature. Its DIY in nature and comes very handy.
What do you dislike most about this product?
Very few free themes. Lots of paid apps and expensive themes. Order management could have been more easy. Heavy customizations might not work on shopify and vendors might switch to some other open source platforms like WordPress. Even if you can do customization, paid tools are very expensive. Customer support is only available on chats and mails and not on calls.
What recommendations would you give to someone considering this product?
Need more flexibility in changing mobile theme layout. Paid themes must have options to make mobile layout better.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Security Protects
Please tell us why you think this review should be flagged.
Engr. Asif Ali K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
User-friendly but everything is paid and premium.
Likeliness to Recommend
What differentiates Shopify from other similar products?
It has simple and user-friendly interface. First time I used Shopify I don't have enough knowledge of coding. So I was looking for someone who design e-commerce store for me. But when I come to know about Shopify then I used it and design my store just drag and drop. It has very creative and useful features. It not only save my time but also save my money and effort on coding. I think anyone can make his own store on Shopify without hiring any developer. I can say that Shopify make my life easier. Now I use it to make e-commerce stores for my clients in short time and get the amazing amount and reviews.
What is your favorite aspect of this product?
It's simplicity and it's quick support.
What do you dislike most about this product?
I think almost everything is good but sometimes while working on Shopify it becomes hang up and crashed. I don't know it is due to Shopify or some fault in my system or in Shopify. One more thing is that it should be available on local to work.
What recommendations would you give to someone considering this product?
I recommend everyone who want to increase his business sales though online store he should have use Shopify for online store because no other platform can give you the features like Shopify. It is simply and user-friendly. If you don't know I to code or you want to save your time and money then everyone should go for Shopify.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Aditya R.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Dec 2021
Truly #1 eCommerce platform with loads of features
Likeliness to Recommend
What differentiates Shopify from other similar products?
Integration is super easy, eg: Google Ads and Facebook can be integrated into Shopify in less than 5 minutes. The feed management is easy to set up and customize. Data flow to Google Merchant Center from Shopify is seamless and almost effortless. I could create Facebook and Instagram shop in the very first attempt without having any technical issues.
What is your favorite aspect of this product?
Features and functionality and integration with Google Ads and Facebook/Instagram.
What do you dislike most about this product?
It's a premium product and comes with higher charges in comparison to other vendors.
What recommendations would you give to someone considering this product?
Not recommending it to someone who has just started their business. A business that has been for a while and wants to get more return on its investment with loads of features and wanted to expand should opt for Shopify.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.