What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Reliable
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Content Localization
Microsite Management
Predictive Recommendations
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Shopify Reviews
Jose Manuel O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Vendors Have The Best Option For Selling Products.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is an excellent choice. Small to medium-sized businesses with standard plans and Enterprise businesses with Shopify Plus, among others, have 24/7 support, as opposed to Spree, which also has a lower value for money when compared to Shopify.
What is your favorite aspect of this product?
Shopify appeals to me since it makes it easy to create an online store. If you want to construct your store from anywhere at any time, they offer their own plugins that you can utilize. For a test sample, they provide a 14-day free trial where you may also test their photographs. Store features such as add product tools and sales tools as well as online purchase processing are outstanding.
What do you dislike most about this product?
So it is vital to take some time to study the programming language and learn how to improve the templates. A developer with some experience is needed for this (freelance or consultant).
What recommendations would you give to someone considering this product?
In order to start selling online, you need to consider shopify if you are in the market for a little to medium-sized business, a real store, or just a product to sell. This is something that you may start with little work and achieve in only a few hours. Even while it's beneficial to have technical support, it's not really required. All of the site's configuration can be done on your own. You can rest easy knowing that the payment processors are trustworthy. Platforms are available for any type of bank and country.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Raul F.
- Role: C-Level
- Industry: Retail
- Involvement: End User of Application
Submitted Aug 2021
Innovative, reliable and hassle-free
Likeliness to Recommend
What differentiates Shopify from other similar products?
The main player in the industry. They are serious about what they do (solving every question and innovating constantly). And the price is fair. I do not know other alternatives that mix so well the next three pilars: great technology, professional attention and good price.
What is your favorite aspect of this product?
I do not have to worry about ecommerce technology anymore. Before, I had to contract a part time developer to fix many bugs with my previous shopping cart.
What do you dislike most about this product?
I need to depend a lot on external applications, that maybe pricy.
What recommendations would you give to someone considering this product?
I would place this option in the first place of the list (at least for small, medium - size shops that work mainly in one language - I am still testing the new multilanguage option - and do not include B2B)
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Caring
Camilo H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2021
Easy to use, but not customize
Likeliness to Recommend
What differentiates Shopify from other similar products?
It´s one of the most famous ecommerce platform and there is a reason for it! It´s really easy to use
What is your favorite aspect of this product?
How easy is to use and creates website with templates... It solved a lot of time if you don´t know..
What do you dislike most about this product?
It´s not really customizable and you will have problem if you need aditional features
What recommendations would you give to someone considering this product?
To use it, if you don´t have technical experience or knowledge.. there are some things you won´t do.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Altruistic
Cons
- Commodity Features
- Less Effective Service
- Wastes Time
