In Partnership With SelectHub
What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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In Partnership With SelectHub
Shopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Samuel W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Electronic sales receipt efficiency
Likeliness to Recommend
What differentiates Shopify from other similar products?
The difference between this system and others is how simple it is from its platform to be able to manage the online store, from the cart to the billing systems, everything is fast, secure and understandable for even new users, so much so is the efficiency and the confidence that this tool has in the market that even has a free trial to use it and test its functionalities, it has interactive systems and its interface will be of great help for the first times of use thanks to its simple and powerful efficiency
What is your favorite aspect of this product?
I really like how interactive the tool is, and after that, the customization of the platform to adapt the store to our purpose as a brand is remarkable, it is a flexible tool from the first moment and the advice system is constant for some type of help, it is a tool that has been gaining the trust of users in recent years due to the growth of internet sales systems, being one of the fastest and most accessible
What do you dislike most about this product?
I have nothing negative to say about the tool, it is quite good and efficient, it has good functions and it is fast
What recommendations would you give to someone considering this product?
My recommendation is to use the free trial, to get to know it a little and later adapt it to your commercial systems, since it is one of the fastest and most reliable on the market for this type of tool.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ioannis N.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
An amazing product only for passionate sellers
Likeliness to Recommend
What differentiates Shopify from other similar products?
Having been both customer and seller , I firmly believe the key component that differentiates shopify from its major competitors is that Shoplift gives you all you need to build and customise your own online store and promote your brand. The sheer amount of customisation is outstanding, contrary to the limitations you will find in other e-commerce giants
What is your favorite aspect of this product?
Hands down the customisation it offers
What do you dislike most about this product?
There are hidden costs here and there plus the fact that a store owner is 100% liable for the success of his store
What recommendations would you give to someone considering this product?
If you just want to sell products utilising the least amount of energy and do nothing more, there are maybe other options. If you are passionate about your store and the goods you sell, shopify is your best chance to forge an online store, make it mirror your passion and expand your customer base.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Kapil A.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Easy, Clean to use but comes with a good cost
Likeliness to Recommend
What differentiates Shopify from other similar products?
The dashboard is clean, easy to understand, and customize. Easy plans, no confusion, moreover on how to get started with building a website. Super easy to engage with the dashboard. Availability of an app is also an add on. Launching od store will not take much time. Lots of FAQs and set up process available on internet as it is widely used platform over the globe. One more important things is excellent and quick customer support.
What is your favorite aspect of this product?
easy implementation of the site is the best feature. Its DIY in nature and comes very handy.
What do you dislike most about this product?
Very few free themes. Lots of paid apps and expensive themes. Order management could have been more easy. Heavy customizations might not work on shopify and vendors might switch to some other open source platforms like WordPress. Even if you can do customization, paid tools are very expensive. Customer support is only available on chats and mails and not on calls.
What recommendations would you give to someone considering this product?
Need more flexibility in changing mobile theme layout. Paid themes must have options to make mobile layout better.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Security Protects
Please tell us why you think this review should be flagged.
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