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Shopify Plus Logo Award Winner Product Badge
Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
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In Partnership With SelectHub

Software Claimed
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details

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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Paula D.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A One Stop Shop

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

It is user–friendly. The interface is simple and easy to understand. The options offered by the platform are advance, providing customer with a satisfying experience. As the income level of customers vary for this purpose, the prices of products are low so that large amount of audience is able to use it.

What is your favorite aspect of this product?

It allows user to view and pay for the products on the same screen which provides ease to the users. The feature of customization is of ultimate attraction for the customers as their preferences vary. It allows users to customize various pages and checkout process as well.

What do you dislike most about this product?

Shopify Plus does not offer free trial version for the users. It should be expanded to other countries because right now it is limited to several countries. Some features in the platform requires third party tools which is difficult for the customers.

What recommendations would you give to someone considering this product?

This platform offers unlimited seller support which greatly benefits the customers. Whenever customer gets a query, seller quickly responds. This is one great feature which other platforms are not offering at this time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Xavier V.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Scaling your e-commerce platform with Shopify Plus

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

Shopify plus goes beyond just being the average e-commerce provider. While for other providers, you have to focus on the tech and workflow side, with Shopify Plus, everything is performed automatically, meaning that more time can be spent on product development, sales and marketing, rather than spending time on the intricacies of web development.

What is your favorite aspect of this product?

Shopify Plus offer local payment methods as well as one-tap payment checkout, hereby increasing your chance for sales considerably. I also love the AR and 3D product features, which takes the customer purchase experience into an immersive environment, increasing sales and building loyalty.

What do you dislike most about this product?

Starting at $2000, Shopify Plus is not for the small businesses. While deployment is fast, this upfront cost each month, in case of unforeseen events like the Covid-19 pandemic, might be fatal to businesses which are struggling.

What recommendations would you give to someone considering this product?

If you are expanding your business to various countries, looking to trade in local currencies, boosting sales and getting bigger, faster and smarter, Shopify Plus will be of great help, with the least amount of disruption in your business. They are a reputable and trusted company. I recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mughal E.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

It certainly adds value to business

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

website integration and branding is at its best by Shopify plus

What is your favorite aspect of this product?

The shipping and tax calculator is my fav within Shopify business

What do you dislike most about this product?

It does not have a free trail which limits organisations to stick with it after using it

What recommendations would you give to someone considering this product?

Great online storefront and eCommerce marketing by Shopify plus but it's a little bit expensive for startups and small businesses, it does require technical knowledge of how to use it.

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Enables Productivity

Cons

  • Less Caring

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