Shopify

Shopify Plus

Composite Score

8.7 /10

CX Score

9.0 /10

166 Reviews Write a Review

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In Partnership With SelectHub

Software Claimed

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details

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Awards & Recognition

Shopify Plus won the following awards in the B2B eCommerce category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

5 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Efficient Service
Inspires Innovation
Saves Time

Feature Ratings

Average 83

Shopping Cart Management

Catalog Management

Payment Processing

Reporting and Analytics

Guided Selling

Order Management

Content Management

Integrated Search

Content Localization

Multi-Storefront

ERP Integration

Vendor Capability Ratings

Average 80

Quality of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

B2C eCommerce

Score 8.7

View Shopify Plus in this category (opens in a new tab)

Shopify Plus Reviews

Chantel M.

Role: Finance
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Fantastic and interesting framework

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Using the platform, our company has experienced phenomenal growth from the start, and Shopify Plus has more than doubled our customer base in only two years. All of this is evidence of its strength and the power that Shopify plus makes available to retailers.

What is your favorite aspect of this product?

This gives us the flexibility to manage our company according to our financial constraints. There is no pressure to use any proprietary software. Upgrading is a no-brainer, particularly if our income is at a certain level. We wouldn't go back at all. Its user interface is quite intuitive. It is incredibly straightforward, simple to use, reliable, and intuitive.

What do you dislike most about this product?

On Shopify, filtering options are very constrained and non-friendly. While their tagging system can be used to provide basic filters, there are issues when we have to display products with 2 values.

What recommendations would you give to someone considering this product?

Shopify Plus is a user-friendly, dynamic platform that is excellent for anyone looking to expand their business. Shopify Plus has a really interesting ecosystem that enables businesses to quickly and affordably add features and tailor the user experience. The fact that Shopify Plus features a fantastic, in-depth statistics feature that can help you grow sales is its most crucial feature.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Alana L.

Role: Consultant
Industry: Healthcare
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Jun 2022

Very good. Easy to use.

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

Simple and visually appealing.

What is your favorite aspect of this product?

How it links with other platforms.

What do you dislike most about this product?

I don't have any complaints.

What recommendations would you give to someone considering this product?

It's a well designed product, worth the money.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: C-Level
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

Best option to kickstart your ecommerce

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Shopify Plus

Software Claimed

What is Shopify Plus?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Shopify Plus Ratings

86 Likeliness to Recommend

1 Since last award

96 Plan to Renew

2 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Shopify Plus?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Order Management Includes order entry, order processing, order tracking, and parts management.

Content Management Includes collaboration, check-in/check-out, and version control.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Content Localization The solution provides support for multiple languages and currencies.

Multi-Storefront Enables businesses to launch and manage multiple different storefronts from a single platform.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

B2C eCommerce

Shopify Plus Reviews

Chantel M.

Fantastic and interesting framework

Likeliness to Recommend

Pros

Alana L.

Very good. Easy to use.

Likeliness to Recommend

Pros

Best option to kickstart your ecommerce

Likeliness to Recommend

Pros

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Feature Ratings

Shopping Cart Management

Catalog Management

Payment Processing

Reporting and Analytics

Guided Selling

Order Management

Content Management

Integrated Search

Content Localization

Multi-Storefront

ERP Integration

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training