Shopify Plus Logo Award Winner Product Badge
Shopify Plus Logo Award Winner Product Badge
Shopify

Shopify Plus

Composite Score
8.8 /10
CX Score
9.0 /10
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In Partnership With SelectHub

Software Claimed
Category
Shopify Plus
8.8 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details

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Awards & Recognition

Shopify Plus won the following awards in the B2B eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
87%
Conflict Resolution:
91%
Strategy & Innovation:
93%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

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1% Negative
4% Neutral
95% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Saves Time

Feature Ratings

Average 84

Shopping Cart Management

85

Catalog Management

85

Payment Processing

85

Reporting and Analytics

84

Guided Selling

83

Order Management

83

Content Management

83

Integrated Search

82

Multi-Storefront

81

Content Localization

81

ERP Integration

80

Vendor Capability Ratings

Average 81

Quality of Features

84

Business Value Created

84

Ease of Implementation

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of Customization

81

Ease of IT Administration

80

Vendor Support

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Shopify Plus Reviews

Kshitij S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product with solid competitive advantages

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

The automation and incorporation of AI

What is your favorite aspect of this product?

Ease of use. The complete on-boarding and management of the tool is quite user friendly

What do you dislike most about this product?

The pricing can be a little expensive for customers who are just starting out

What recommendations would you give to someone considering this product?

Great for people who know less or not much about website creation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

Megha M.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Absolutely best for cart

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

Ease of use & customisation

What is your favorite aspect of this product?

Customisation features

What do you dislike most about this product?

Nothing. It’s the best

What recommendations would you give to someone considering this product?

It’s best in the market

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Connor F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Very good service, ease of useability

Likeliness to Recommend

5 /10

What differentiates Shopify Plus from other similar products?

I would say overall value and ease of use.

What is your favorite aspect of this product?

The ability to learn it easily from youtube etc

What do you dislike most about this product?

Some of the features are a bit buggy or sluggish

What recommendations would you give to someone considering this product?

Just be sure to weigh all options before purchasing!

Pros

  • Caring
  • Security Protects
  • Helps Innovate
  • Reliable

Cons

  • Less Generous

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