Shopify Plus Logo Award Winner Product Badge
Shopify Plus Logo Award Winner Product Badge
Shopify

Shopify Plus

Composite Score
8.8 /10
CX Score
9.0 /10
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In Partnership With SelectHub

Software Claimed
Category
Shopify Plus
8.8 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details

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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
86%
Conflict Resolution:
91%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

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1% Negative
4% Neutral
95% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

86

Payment Processing

85

Reporting and Analytics

84

Content Management

84

Order Management

83

Integrated Search

83

Content Localization

82

Microsite Management

82

Retargeting Capabilities

79

Predictive Recommendations

78

Vendor Capability Ratings

Average 81

Quality of Features

84

Business Value Created

84

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of Customization

81

Ease of IT Administration

80

Vendor Support

80

Breadth of Features

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Shopify Plus Reviews

Alex D.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great product, is expensive

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

More features

What is your favorite aspect of this product?

Easier implementations and more features

What do you dislike most about this product?

Is Expensive for the initial kick-off of business digitalization. For bills, less than 50K is prefer used Shopify

What recommendations would you give to someone considering this product?

Use only if you billed more than 50K

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Farid C.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use and customer support.

Likeliness to Recommend

7 /10

What differentiates Shopify Plus from other similar products?

Simple time-saving’ nature of the platform

What is your favorite aspect of this product?

The rigid, simplified nature of the platform

What do you dislike most about this product?

lack of a multi-store architecture, preventing merchants from managing multi-brand setups.

What recommendations would you give to someone considering this product?

It is one of the most agile mainstream eCommerce platform on the market.

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Continually Improving Product

Ghanshyam T.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Shopify Plus Next Revolution of Ecommerce

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

Inbuilt power full SEO Abandonment cart Powerful report Security

What is your favorite aspect of this product?

One-click setup store.

What do you dislike most about this product?

Customization is not easy for small vendors cost is higher Commission

What recommendations would you give to someone considering this product?

Provide bulletproof security Powerful SEO

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Generous

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