ShareFile Logo Award Winner Product Badge
ShareFile Logo Award Winner Product Badge
ShareFile

ShareFile

Composite Score
8.1 /10
CX Score
8.4 /10
Category
ShareFile
8.1 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
5% Neutral
91% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 83

File Transfer

85

Encryption Decryption

85

High Performance

85

Authentication

85

LDAP Support

84

Large File Support

83

Data Fidelity

83

Transport Security

82

Session Monitoring

81

Quota Bandwidth Control

80

Multi Platform Support

79

Vendor Capability Ratings

Average 81

Ease of Data Integration

86

Quality of Features

84

Ease of Implementation

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

81

Ease of IT Administration

80

Ease of Customization

79

Vendor Support

79

Availability and Quality of Training

78

ShareFile Reviews

Herbert L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent data integration software

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Document sharing is faster than with any other program. It is critical for my clients, especially those who are unfamiliar with modern technology. Suitable for high-level file encryption operations, which are required for any company's security compliance. This is a major reason why we chose this SaaS. If we didn't need such a high level of security we could choose from a variety of encryption levels.

What is your favorite aspect of this product?

We picked ShareFile because it matched our demands the best of all the digital document storage firms we looked at. Sharefile is quite simple to use; we had never used it before and soon grasped what to do with it. You may also simply and securely share files with others and collaborate on the same document or file with your peers. It is also possible to revert to older versions if necessary.

What do you dislike most about this product?

Some applications format records cannot be updated online in ShareFile due to the level of encryption we need. However, because ShareFile can be synchronized with a variety of different devices, documents may be changed straight from File Explorer and saved back to ShareFile. The price is also fairly exorbitant, and this must be considered.

What recommendations would you give to someone considering this product?

We are a high-performance firm that also offers online services for our products, therefore we needed a program that we could configure so that the registration could be accessible from anywhere. Citrix ShareFile is a quick way to send huge files to clients. You may also back up your files to a server.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andy H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It is an excellent platform for managing files.

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

it differs in its ease of use.

What is your favorite aspect of this product?

My favorite feature of Citrix Sahrefile is the ability to transfer files that are too big to deliver over email to our customers and subject matter experts for assessment. In order to guarantee that only the intended recipient is able to access the data, you may configure login security and link expiry times.

What do you dislike most about this product?

Sharefile's lack of end-user awareness makes it less appealing to me than Dropbox or similar services. To avoid falling prey to phishing attacks, recipients of these files may be less inclined to click on the link they get.

What recommendations would you give to someone considering this product?

The ability to share a few files with a few peers saves me a lot of effort and time. Signing up is as simple as clicking a link and entering your information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Deason W.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

An agile way to distribute files online safely.

Likeliness to Recommend

7 /10

What differentiates ShareFile from other similar products?

it is easier to use than other programs.

What is your favorite aspect of this product?

Citrix ShareFile is ideal for quickly storing and distributing files to clients. Also provides project security and access. It is suitable and easy to use and integrate into my applications. The most appealing feature is that we can keep critical documents. It really helps us meet deadlines, which in turn helps us improve employee collaboration. It has the best search engine to find any kind of document and plenty of storage space for archivos and security copies.

What do you dislike most about this product?

It's a one-stop shop for all of my difficulties with Citrix ShareFile. Since its debut, I no longer need to depend on other products. However, because this feature is currently limited, it would be great to expand its compatibility with other programs. For the best results, I'd want to see the tailored panel and assistance used in conjunction with greater training.

What recommendations would you give to someone considering this product?

An unquestionable recommendation is to use it to run a company effectively. You'll love how much data it can save in the cloud. In addition to cloud storage and file access from any location, Citrix ShareFile provides an advanced storage solution geared for large companies. Customized branding and unlimited customer integration are possible with the secure email feature, which is easy to set up and use.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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