ShareFile Logo Award Winner Product Badge
ShareFile Logo Award Winner Product Badge
ShareFile

ShareFile

Composite Score
8.1 /10
CX Score
8.4 /10
Category
ShareFile
8.1 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
5% Neutral
91% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 83

File Transfer

85

Encryption Decryption

85

High Performance

85

Authentication

85

LDAP Support

84

Large File Support

83

Data Fidelity

83

Transport Security

82

Session Monitoring

81

Quota Bandwidth Control

80

Multi Platform Support

79

Vendor Capability Ratings

Average 81

Ease of Data Integration

86

Quality of Features

84

Ease of Implementation

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

81

Ease of IT Administration

80

Ease of Customization

79

Vendor Support

79

Availability and Quality of Training

78

ShareFile Reviews

Lorenzoロレンツォ M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A great document management solution

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

Citrix ShareFile is ideal for storing and distributing files to clients fast. It also gives me access to my project documents and effective security. It is adequate, and using and integrating it into my apps is pretty straightforward. The ability to preserve important documents is the most exciting feature of this. It truly helps us fulfill deadlines, which helps us improve employee collaboration on a more significant level.

What is your favorite aspect of this product?

Since we can integrate it with our DNS, setting up the file-sharing service using its user interface is simple. Working with pruning and grafting processes while using folder operations is effective. A dedicated link with a set expiration date can also be created to perform one-time file broadcast sharing. One of the most secure platforms available on the market was Citrix.

What do you dislike most about this product?

I believe Citrix ShareFile is a one-stop solution for all my issues. After its introduction, I no longer need to rely on other products. It would be good to enhance this function's interaction with other programs, though, as it is currently somewhat constrained. I would like the personalized panel and assistance to use them with more excellent training; improvement is necessary to get good results.

What recommendations would you give to someone considering this product?

The finest feature of Citrix Content Collaboration is its user-friendly design, which enables me to rapidly learn how to use the software without requiring extensive additional training. Enables our company to quickly and securely communicate estate planning and real estate forms and paperwork. - Emails and user interfaces enhance the professionalism and safety that clients like.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kevin P.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Unique and attractive and fully managed tool

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

I use some applications as well, but their performance is the reason why I stayed with Citrix ShareFile. It completely changed the way we distribute, receive, and upload data. After choosing it, I finally understood how much time I had been wasting with other tools. This flexible and adorable tool is exactly what we had been looking for to streamline our company's file-sharing workflow from the very beginning.

What is your favorite aspect of this product?

Citrix ShareFile tool has all of the vital features and prowess that we had been searching for for a long time. The first thing I discovered to be excellent and helpful for bulk downloading files from our network to the cloud is its migration tool. The best thing is having all the applications and data placed in one location for accessibility.

What do you dislike most about this product?

Sending unprotected emails to stakeholders becomes challenging once encryption is enabled. It lags mildly. Even though uploading data takes a little time but it can be tedious especially when they are huge, it is still preferable to using hard drives. No way to print reports on directories that list the files and/or subfolders they include.

What recommendations would you give to someone considering this product?

Citrix ShareFile platform has a fantastic web interface, a great selection of capabilities, superb security, and outstanding workflows and connection with third parties. Anyone wanting a simple, unified, and robust file-sharing tool must consider Citrix ShareFile on my suggestion; it isn't just perfect, but it's also affordable for you.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Brooklyn M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An appealing and innovative option

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Unlike other available products, Citrix ShareFile is more faithful to the efficiency, security, and simplicity of its offering. In contrast to other tools, this one has no jumbled parts or subpar administration; everything about it is tailored exactly to changing needs. In every manner, it is superior to competitors and different from them.

What is your favorite aspect of this product?

I always use Citrix ShareFile since it works flawlessly and enables quick and safe file transfers. Bulk uploading and document migration aren't worse now thanks to this application, which can handle any task much more quickly than we could have ever imagined. Because it is challenging to upload more than a few files using an internet browser or other applications, but not challenging with this tool, so for us it is not only a time-saver but a lifesaver.

What do you dislike most about this product?

There are a couple of drawbacks to the application: establishing privileges for directories is difficult for all users with administrative privileges to supervise. Also, alert configurations for postings are easily missed, and trying to catch them is time-consuming. Self-service billing was another fuss to implement.

What recommendations would you give to someone considering this product?

Users can make this application much more reliable, nice, and friendly for their company by setting it up precisely and tailoring it to the flow. In spite of its durability, it will only provide you with the benefits you give it during setup. For example, if you pay little attention during setup, you will eventually be able to enjoy increased productivity and time savings.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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