What is ShareFile?
Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
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Since last award
95 Plan to Renew
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Since last award
86 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ShareFile?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Encryption Decryption
High Performance
Authentication
LDAP Support
Large File Support
Data Fidelity
Transport Security
Session Monitoring
Quota Bandwidth Control
Multi Platform Support
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
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ShareFile Reviews
Antonio G.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Agile solution to share files online securely.
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Citrix ShareFile, in my opinion, is the most dependable and ideal place to keep all of your data in one location. It is widely recognized as the best choice for storing various types of data as well as websites that can be easily accessed whenever and wherever. It notifies us via email and downloads files safely. For us, it is crucial because we were able to create a storage system with the required productivity and successful teamwork across departments, suppliers, and other business-related entities, it is a crucial factor that can affect how quickly each user works.
What is your favorite aspect of this product?
I like it a lot because the interface is very clear. Citrix ShareFile is ideal for storing and delivering files to clients quickly. It also gives me adequate security and access to my project materials. It's adequate, and I've found it to be very easy to use and incorporate into my applications. It significantly improves employee collaboration, which in turn helps us meet deadlines. It has the best search engine for quickly finding any type of document, as well as a large storage space for uploading a variety of files and backups. The price is advantageous because it is not prohibitively expensive.
What do you dislike most about this product?
The main drawback to the program is that it might be quite sluggish when uploading huge files at times. Citrix ShareFile is, in my perspective, a one-stop shop for all of my problems. Since its introduction, I no longer need to rely on other aspects. However, given how limited this function is today, it would be excellent to expand its interface with other apps. I would want a personalized panel and assistance in receiving better training while using them; it is critical to develop in order to attain good outcomes.
What recommendations would you give to someone considering this product?
It is unquestionably a viable option for successfully managing businesses. You'll be won over by its cloud storage capability. Citrix ShareFile is a high-end storage solution created for enterprises that provides dependable choices including cloud storage and file access from any location. With the secure email function, which is simple to set up and operate, you may apply personalized branding and sign up an infinite number of customers. There is no reason not to get it because it is cheaply priced and you will have a useful tool that allows many people to collaborate effectively.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Andrew T M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Platform where you can easily drag and drop files.
Likeliness to Recommend
What differentiates ShareFile from other similar products?
ShareFile allows you to exchange files between different departments of your company. This allows you to sync this application across all your devices so you can work more efficiently. You can also collaborate with other users to download documents to your device, if needed. Citrix has made developing mockup documents distributed to brands an easier and much more efficient process. A good training module is available. ShareFile is generally very easy to use for experienced participants.
What is your favorite aspect of this product?
It's a nice feature to be able to share enormous files through link or registration and shared files may be password secured. We can also electronically authorize records and transfer them to third parties for signing. It is quite simple to configure files for signature, date, and capacity. Integrates with Outlook to transmit large email attachments that are too large for your or the recipient's application. The platform syncs between devices, allowing you to view your data at all times. Another significant benefit of this program is its high storage capacity.
What do you dislike most about this product?
Finding the list of records transmitted from ShareFile and determining their status without viewing the record might be difficult. One disadvantage I discovered was the lack of a file locking mechanism, which means that if numerous persons are reading and altering data at the same time, there is a potential of variance mistakes. ShareFile must become more lucrative, which means implementing more economical storage solutions.
What recommendations would you give to someone considering this product?
ShareFile is one of the greatest tools that my company has been able to get. It is a tool that we use on a regular basis to handle files in numerous departments for various purposes. In contrast to other electronic record signing schemes. ShareFile helped me save money and time by making it easier to exchange, edit, and distribute documents. Indeed, this enhanced communication between events while also reducing mistakes in erroneous information.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
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Jeremy C.
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Excellent value for money, very simple to use
Likeliness to Recommend
What differentiates ShareFile from other similar products?
It does what it does very well. OK, it's a fileshare system, so there's actually not a lot for this suite to do, but what it does do, it does exceptionally well. Huge file transfers guaranteed. Recipient authorisation required. Total visibility of security from point A to point B. Great additional data points letting you know exactly who has accessed a file if shared with multiple recipients
What is your favorite aspect of this product?
There are a few aspects, but ultimately the key one is value for money. We have a superb product available to us at a very very competitive rate. Functionality is exactly what you'd need and reliability can't be faulted. There are a lot of fileshare products on the market from all manner of companies. Citrix is a very well-established, trustworthy company to work with so company size, reputation and longevity also meant a lot for us when choosing this product.
What do you dislike most about this product?
The rate of innovation and any product updates offered are frankly slow. On the one hand I understand this as the solution is very well polished and presented as-is, and being a fileshare tool, what more do you really need it to do? On the other, offering updates would provide you with a sense that this company is not treating this product as a legacy tool but actually investing in it for the sake of customers and maintaining its leading position in the marketplace.
What recommendations would you give to someone considering this product?
As with all of my reviews, do your homework on what you need a file share product to do. This one is undoubtedly very robust and executes its purpose well, but do investigate that it does the things you need it to from day one. At first glance, functionality may appear limited, but dig deeper and you'll find it is comprehensive and powerful for what it does present.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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