


What is ShareFile?
Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 93%
- Service Experience:
- 92%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ShareFile?
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
High Performance
Authentication
Encryption Decryption
Large File Support
Data Fidelity
Transport Security
LDAP Support
Session Monitoring
Quota Bandwidth Control
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Vendor Support
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Also Featured in...
ShareFile Reviews
Pamela T.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Best for data integration and file sharing.
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Sharing external files with consultants and contractors. It enables on-the-fly version control without requiring setup changes and helps us to make better use of our time while sharing, evaluating, and marking up papers as a group. ShareFile helps us meet our obligation to take reasonable precautions to secure our customers' confidential/personal information by facilitating internal and external communication. We are giving the consultants pretty huge Revit models to collaborate on, and Outlook limits the size of the file and what we can natively communicate via it.
What is your favorite aspect of this product?
ShareFile distinguishes itself from other web-based storage solutions by synchronizing and delivering the data I use and share with others to my laptop via system security/encryption and the Windows Explorer extension. ShareFile is simple to use, allows me to quickly develop the abilities of others, and is safe enough that I know my data will not be lost. Citrix Content Collaboration has the unique notion of allowing simple access to all platforms, with the best aspect being that all apps are available in one location for quick access.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Tshidi N.
- Role: Consultant
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2025
Fantastic product with secure file sharing
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Advanced collaborative tools, Citrix integration, security and compliance, and customer branding
What is your favorite aspect of this product?
The ability to communicate sensitive material securely and collaborate with tools like Dropbox and Google Drive.
What do you dislike most about this product?
It is difficult to upload large files making the experience lower than expected structure can be on the higher side.
What recommendations would you give to someone considering this product?
Even though the cost is high for small enterprises, it is simple to use and delivers an excellent result
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

victor u.
- Role: Vendor Management
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jan 2025
Very organized
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Very amazing
What is your favorite aspect of this product?
It’s really great
What do you dislike most about this product?
It’s to expensive
What recommendations would you give to someone considering this product?
It’s a really great brand
Pros
- Client Friendly Policies
- Altruistic
- Helps Innovate
- Trustworthy
Please tell us why you think this review should be flagged.
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