ShareFile Logo Award Winner Product Badge
ShareFile Logo Award Winner Product Badge
Progress Software

ShareFile

Composite Score
8.8 /10
CX Score
9.1 /10
Category
ShareFile
8.8 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
90%
Conflict Resolution:
91%
Strategy & Innovation:
93%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

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3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Security Protects

Feature Ratings

Average 83

File Transfer

85

High Performance

85

Authentication

85

Encryption Decryption

85

Large File Support

84

Data Fidelity

83

Transport Security

83

LDAP Support

83

Session Monitoring

82

Quota Bandwidth Control

80

Cloud/On-Prem/Hybrid Deployment

79

Vendor Capability Ratings

Average 82

Ease of Data Integration

86

Quality of Features

85

Usability and Intuitiveness

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Business Value Created

82

Breadth of Features

82

Vendor Support

81

Ease of IT Administration

81

Ease of Customization

80

Availability and Quality of Training

79

ShareFile Reviews

Pamela T.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Best for data integration and file sharing.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Sharing external files with consultants and contractors. It enables on-the-fly version control without requiring setup changes and helps us to make better use of our time while sharing, evaluating, and marking up papers as a group. ShareFile helps us meet our obligation to take reasonable precautions to secure our customers' confidential/personal information by facilitating internal and external communication. We are giving the consultants pretty huge Revit models to collaborate on, and Outlook limits the size of the file and what we can natively communicate via it.

What is your favorite aspect of this product?

ShareFile distinguishes itself from other web-based storage solutions by synchronizing and delivering the data I use and share with others to my laptop via system security/encryption and the Windows Explorer extension. ShareFile is simple to use, allows me to quickly develop the abilities of others, and is safe enough that I know my data will not be lost. Citrix Content Collaboration has the unique notion of allowing simple access to all platforms, with the best aspect being that all apps are available in one location for quick access.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Tshidi N.

  • Role: Consultant
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product with secure file sharing

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

Advanced collaborative tools, Citrix integration, security and compliance, and customer branding

What is your favorite aspect of this product?

The ability to communicate sensitive material securely and collaborate with tools like Dropbox and Google Drive.

What do you dislike most about this product?

It is difficult to upload large files making the experience lower than expected structure can be on the higher side.

What recommendations would you give to someone considering this product?

Even though the cost is high for small enterprises, it is simple to use and delivers an excellent result

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

victor u.

  • Role: Vendor Management
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Very organized

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

Very amazing

What is your favorite aspect of this product?

It’s really great

What do you dislike most about this product?

It’s to expensive

What recommendations would you give to someone considering this product?

It’s a really great brand

Pros

  • Client Friendly Policies
  • Altruistic
  • Helps Innovate
  • Trustworthy

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