What is ShareFile?
Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
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Since last award
95 Plan to Renew
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Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ShareFile?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Encryption Decryption
High Performance
Authentication
LDAP Support
Large File Support
Data Fidelity
Transport Security
Session Monitoring
Quota Bandwidth Control
Multi Platform Support
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Also Featured in...
ShareFile Reviews
Lorenzoロレンツォ M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
A great document management solution
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Citrix ShareFile is ideal for storing and distributing files to clients fast. It also gives me access to my project documents and effective security. It is adequate, and using and integrating it into my apps is pretty straightforward. The ability to preserve important documents is the most exciting feature of this. It truly helps us fulfill deadlines, which helps us improve employee collaboration on a more significant level.
What is your favorite aspect of this product?
Since we can integrate it with our DNS, setting up the file-sharing service using its user interface is simple. Working with pruning and grafting processes while using folder operations is effective. A dedicated link with a set expiration date can also be created to perform one-time file broadcast sharing. One of the most secure platforms available on the market was Citrix.
What do you dislike most about this product?
I believe Citrix ShareFile is a one-stop solution for all my issues. After its introduction, I no longer need to rely on other products. It would be good to enhance this function's interaction with other programs, though, as it is currently somewhat constrained. I would like the personalized panel and assistance to use them with more excellent training; improvement is necessary to get good results.
What recommendations would you give to someone considering this product?
The finest feature of Citrix Content Collaboration is its user-friendly design, which enables me to rapidly learn how to use the software without requiring extensive additional training. Enables our company to quickly and securely communicate estate planning and real estate forms and paperwork. - Emails and user interfaces enhance the professionalism and safety that clients like.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kevin P.
- Role: Human Resources
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2023
Unique and attractive and fully managed tool
Likeliness to Recommend
What differentiates ShareFile from other similar products?
I use some applications as well, but their performance is the reason why I stayed with Citrix ShareFile. It completely changed the way we distribute, receive, and upload data. After choosing it, I finally understood how much time I had been wasting with other tools. This flexible and adorable tool is exactly what we had been looking for to streamline our company's file-sharing workflow from the very beginning.
What is your favorite aspect of this product?
Citrix ShareFile tool has all of the vital features and prowess that we had been searching for for a long time. The first thing I discovered to be excellent and helpful for bulk downloading files from our network to the cloud is its migration tool. The best thing is having all the applications and data placed in one location for accessibility.
What do you dislike most about this product?
Sending unprotected emails to stakeholders becomes challenging once encryption is enabled. It lags mildly. Even though uploading data takes a little time but it can be tedious especially when they are huge, it is still preferable to using hard drives. No way to print reports on directories that list the files and/or subfolders they include.
What recommendations would you give to someone considering this product?
Citrix ShareFile platform has a fantastic web interface, a great selection of capabilities, superb security, and outstanding workflows and connection with third parties. Anyone wanting a simple, unified, and robust file-sharing tool must consider Citrix ShareFile on my suggestion; it isn't just perfect, but it's also affordable for you.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Brooklyn M.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
An appealing and innovative option
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Unlike other available products, Citrix ShareFile is more faithful to the efficiency, security, and simplicity of its offering. In contrast to other tools, this one has no jumbled parts or subpar administration; everything about it is tailored exactly to changing needs. In every manner, it is superior to competitors and different from them.
What is your favorite aspect of this product?
I always use Citrix ShareFile since it works flawlessly and enables quick and safe file transfers. Bulk uploading and document migration aren't worse now thanks to this application, which can handle any task much more quickly than we could have ever imagined. Because it is challenging to upload more than a few files using an internet browser or other applications, but not challenging with this tool, so for us it is not only a time-saver but a lifesaver.
What do you dislike most about this product?
There are a couple of drawbacks to the application: establishing privileges for directories is difficult for all users with administrative privileges to supervise. Also, alert configurations for postings are easily missed, and trying to catch them is time-consuming. Self-service billing was another fuss to implement.
What recommendations would you give to someone considering this product?
Users can make this application much more reliable, nice, and friendly for their company by setting it up precisely and tailoring it to the flow. In spite of its durability, it will only provide you with the benefits you give it during setup. For example, if you pay little attention during setup, you will eventually be able to enjoy increased productivity and time savings.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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