ServiceNow

ServiceNow Strategic Portfolio Management

Composite Score

7.8 /10

CX Score

8.3 /10

6 Reviews Write a Review

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What is ServiceNow Strategic Portfolio Management?

With ServiceNow’s SPM solution, you can build true organizational agility, delivering work across the enterprise that is aligned with strategic outcomes. With ServiceNow’s SPM solution, you can build clearly defined yet continuously adaptable plans, so you can capture strategies and targets. Roadmaps are updated with real-time status and financial data, so you can know if you are meeting objectives and make tradeoffs quickly and confidently when circumstances inevitably change.

Company Details

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ServiceNow Strategic Portfolio Management Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow Strategic Portfolio Management?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 90

Multi-Portfolio Management

Product Management

Analytics and Reporting

Security and Risk Management

Multi-Methodology Delivery

Value Tracking and Measurement

Ideation and Innovation Management

Lean Portfolio Management

Strategy Mapping and Roadmapping

Investment and Financial Management

Enterprise Architecture Management

Vendor Capability Ratings

Average 89

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of Customization

ServiceNow Strategic Portfolio Management Reviews

Kevin P.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Build Strategy into your SPM solution!

Likeliness to Recommend

9 /10

What differentiates ServiceNow Strategic Portfolio Management from other similar products?

Industry vertical leading features and capabilities

What is your favorite aspect of this product?

Ease of use for end-users.

What do you dislike most about this product?

Lack of integrations

What recommendations would you give to someone considering this product?

Spend the time planning your deployment. Consider the integrations you require and ensure full functionality.

Pros

Trustworthy
Helps Innovate
Continually Improving Product
Reliable

ServiceNow Strategic Portfolio Management

What is ServiceNow Strategic Portfolio Management?

Company Details

Need Assistance?

ServiceNow Strategic Portfolio Management Ratings

87 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love ServiceNow Strategic Portfolio Management?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Portfolio Management Ability to perform various modalities of portfolio management and optimization, including project, applications and asset portfolio management.

Product Management Product management specific functionality, including the ability to connect product families, roadmaps, and backlogs to enterprise goals and priority, etc.

Analytics and Reporting Access to real-time dashboards and data interpretation, which can be exported as reports in a range of formats.

Security and Risk Management Includes the ability to identify and track enterprise risks and ensure compliance controls are met.

Multi-Methodology Delivery Includes the ability to plan and execute work in a way that accommodates various planning and delivery paradigms (predictive, iterative, Kanban, lean, etc.)

Value Tracking and Measurement The ability to forecast, track, and measure return on investment for strategic investments including accommodations for various paradigms of value delivery.

Ideation and Innovation Management Ability to facilitate innovation management processes across the organization, such as support stage gates from ideation through to approval.

Lean Portfolio Management The ability to plan and report on portfolio performance independent from task level details of product, program, or project delivery.

Strategy Mapping and Roadmapping Access to timeline views of strategies and initiatives, ability to map dependencies, market needs, funding, priorities, governance, and accountabilities.

Investment and Financial Management Includes the ability to forecast, track, and report on financials at various levels (strategy, product, program, project, etc.).

Enterprise Architecture Management Map the structure and operation of an organization to effectively coordinate various domains i.e. business, data, application and security architecture.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

ServiceNow Strategic Portfolio Management Reviews

Kevin P.

Build Strategy into your SPM solution!

Likeliness to Recommend

Pros

Feature Ratings

Multi-Portfolio Management

Product Management

Analytics and Reporting

Security and Risk Management

Multi-Methodology Delivery

Value Tracking and Measurement

Ideation and Innovation Management

Lean Portfolio Management

Strategy Mapping and Roadmapping

Investment and Financial Management

Enterprise Architecture Management

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of Customization