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What is ServiceNow GRC?
ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
98 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow GRC?
Pros
- Helps Innovate
- Enables Productivity
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Management
Incident Management and Remediation
Threat and Vulnerability
Policy Management
Audit and Compliance Management
Risk Management
Reporting and Dashboards
Asset Management
Vendor Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
ServiceNow GRC Reviews
Anurag M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
It has been a great product till now
Likeliness to Recommend
What differentiates ServiceNow GRC from other similar products?
Best GRC tool in the market Highly customizable and scalable
What is your favorite aspect of this product?
Integrations with third part applications
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Proper assesment needs to be done if they need GRC.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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Vikrant S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Service Now Great tool for Service desk & Tickets
Likeliness to Recommend
What differentiates ServiceNow GRC from other similar products?
Number of features and integration of those features seems to be perfectly coupled together.
What is your favorite aspect of this product?
Raising & tracking of Tickets is pretty easy & smooth.
What do you dislike most about this product?
Compatibility issue between different versions.
What recommendations would you give to someone considering this product?
Looking to reduce & enhance the Service Desk capability go for this tool.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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