ServiceNow App Engine
7.9 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ServiceNow App Engine won the following awards in the Low-Code Business Process Management - Midmarket category

Filter By

ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow App Engine.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

4% Negative
2% Neutral
94% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Low-Code Automation

87

Content Management

86

Collaboration

85

Process Automation Templates

85

In-App Automated Workflows

85

BPMN Compliance

85

Process Workflow Designer

84

Permissions and Governance

84

Real-time Process Analysis

84

Customizable Performance Dashboards

84

Process Simulation

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

83

Business Value Created

82

Ease of IT Administration

82

Quality of Features

81

Ease of Data Integration

80

Vendor Support

77

Usability and Intuitiveness

77

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

ServiceNow App Engine Reviews

Violet C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Optimization and workflow management product

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

This is the most productive optimization platform I have used in our company.

What is your favorite aspect of this product?

It is very powerful in managing workflows and giving performance insights for better planning. ServiceNow App Engine gives our processes management team easy time of coordinating various departments.

What do you dislike most about this product?

I have not disliked anything from the operation of this great platform.

What recommendations would you give to someone considering this product?

I totally recommend this product to any company for better optimization of processes.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Effective Service

Hooker R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great product for improving service delivery

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

This is the most effective platform that manages all processes for better service delivery.

What is your favorite aspect of this product?

We are able to meet our customers expectations when our service systems are always performing effectively. This product servicing power gives the best results and keeps our programs running smoothly.

What do you dislike most about this product?

I have not observed any performance failure from this platform since we deployed it.

What recommendations would you give to someone considering this product?

This is great platform that services all customer service delivery points and ensures there is proper running of programs.

Pros

  • Enables Productivity
  • Unique Features
  • Effective Service
  • Client Friendly Policies

Tiffany W.

  • Role: Industry Specific Role
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great continual improvement management platform

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

I have no experience from similar tools from my career experience.

What is your favorite aspect of this product?

It is very powerful in servicing our management tools and keeping them up to date with the current technological advancement. It has been able to unify all workforce mechanisms by bringing our team members, processes and data together.

What do you dislike most about this product?

I have not disliked anything from the work of this great tool.

What recommendations would you give to someone considering this product?

Powerful product that sustains continuity of any business enterprise when there are processes challenges.

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Fair

Most Popular ServiceNow App Engine Comparisons